Retail Supervisor

IOLLA is a direct to consumer, independent retailer of high quality eyewear; designed in house and enjoyed worldwide through our online and physical spaces.

Our mission is to become the most popular prescription eyewear brand wherever we are, and we want you to help get us there!

We are delighted to share an amazing opportunity! We are excited to be recruiting for experienced Dispensing Opticians to join our incredible teams across Central Scotland. This is an amazing opportunity to join a growing team and brand.

What you'll do

• Dispensing glasses with precision, passion and care. Using your optical knowledge to find the best possible solution for every individual customer.

• Delivering standout customer experiences that people remember and talk about.

• Working as part of a close-knit showroom team in a fast-paced, energetic environment.

• Be committed to the continuous growth of your team, creating a culture where learning, development, and progression are part of everyday life.

• Take ownership for team training, continuously developing your staff on all things optics.

• Be confident in identifying commercial opportunities that support the growth of the IOLLA brand, both internally and externally, including leveraging your optical knowledge to identify product gaps, training needs, and service improvements.Support exceptional visual merchandising at all times, ensuring the showroom is always presented to the highest standard.

• Support your management team to effectively manage all aspects of day-to-day operations.

Join our team because

• You have at least 2 years experience as a Dispensing Optician (GOC registered)

• You thrive when working in a high volume, high footfall, fast paced environment.

• You have excellent communication skills.

• You are customer centric and are passionate about delivering fantastic customer experiences.

• You are self motivated and understand the importance of leading by example

• You have a passion for style and keeping up to date on key seasonal trends

• You have a spectacular ability to build great working relationships both internally and externally

• You take ownership for your own learning and embrace new challenges with a growth mindset.

What you'll get

• A competitive salary.

• Excellent training, the IOLLA Way

• Discretionary reward and bonus each month

• Enhanced annual leave with service

• Annual leave purchase scheme

• Private healthcare

• Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others!

• Complimentary eyewear

• A generous friends and family discount

• To work for a brand who are proud to be a Real Living Wage employer

This role will be based in either IOLLA West George Street, Glasgow or St James Quarter, Edinburgh.

We can’t wait to hear your story and look forward to meeting you!