Events Customer Care Steward - Royal Highland Centre, Edinburgh (8567)

We are looking to recruit additional Events Customer Care Stewards to support our current Events Team working at Royal Highland Centre, Edinburgh - hosting Terminal V Festival, We Love It Festival, Royal Highland Show, Scottish Festival of Motoring, Truckfest Scotland, Heather on the Hill Festival and Edinburgh Summer Sessions. Additionally you could find yourself supporting the broader music and sports events at Edinburgh Corn Exchange and Scottish Gas Murrayfield - Zach Bryan, Luke Combs and Bon Jovi; and the home of Edinburgh Rugby - Hive Stadium. There are events for everyone's interests! You could be part of making these events a success. If you're open to travel we even have opportunities to be part of some of the biggest events in the UK.

If you're confident, professional, eager to engage with our customers, and ready to work in a fast-paced environment, we want to hear from you! We also have opportunities to be part of some of the biggest events in Glasgow and across the UK.

We provide access to a diverse selection of events, giving you the flexibility to choose what works best for your lifestyle. Whether it's flexible ad hoc hours whilst you study, or evening or weekend work during your free time, we have a wide range of shifts available.

Our Events Customer Care Stewards provide a visible reminder that safety is our number one priority for visitors and staff. This means you could be working indoors or outdoors, on your feet showing visitors where to go, checking tickets at entry points, monitoring crowds, or managing the car parking facilities. Wherever you are, you will be a helpful and friendly face representing the event.

As an Events Customer Care Steward, you will be responsible for helping to keep venues, staff, and visitors safe. This may include:

Carrying out pre and post event safety checks ensuring compliance with safe working procedures
Greeting, assisting and directing visitors attending the event
Ensuring that no prohibited or restricted items are taken into the secured zones within the venues
Monitoring visitor / crowd movements and behaviour to identify potential issues or incidents and to take action as necessary

Benefits:

Perks at Work Scheme: access to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more
WeCare: free access to personal health and wellbeing assistant available anytime for Health, Mental Health, Diet, Legal, Financial, Lifestyle advice and support
Holiday pay
Company Pension
Training Opportunities
Free travel to qualifying events outside of the region

Must be over 18 years old
Availability to work evenings and/or weekends
A friendly, professional, and reliable attitude with a strong focus on great customer service
Confident communication skills and a smart, well presented appearance

No experience is required as we will give you all the training you need - applicants holding their Level 2 in Spectator Safety (or above) are preferred but not essential, however, you must be willing to go through the funded training once on board.