Food & Beverage Supervisor

Fanhams Hall in Ware, Hertfordshire, a part of the Exclusive Collection, is an exquisite 18th-century Jacobean country house set within historic formal gardens and a Japanese water garden. With its rich heritage, elegant surroundings, and distinctive character, it offers a truly unique experience for guests and team alike.

You will join as a Food and Beverage Supervisor, delivering warm, attentive hospitality and supporting seamless service across our Food & Beverage areas. Here, your contribution will help create memorable moments for every guest while developing your skills in a supportive and collaborative team.

At Fanhams Hall, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

• Support the Restaurant or F&B Manager in the daily running of service.
• Supervise the team on shift, ensuring smooth, efficient and professional service.
• Lead briefings, allocate tasks and check readiness before each service period.
• Deliver warm, confident guest service and assist with handling queries or issues.
• Maintain high standards across restaurant, bar and lounge areas, ensuring cleanliness and presentation.
• Help train new team members and support ongoing development.
• Monitor pace of service, communicating clearly with kitchen and bar teams.
• Assist with stock checks, menu knowledge, and ensuring stations are fully prepared.
• Follow food safety, allergen procedures and health & safety requirements.

Person Specification

• Experience in a restaurant, bar or hospitality environment, ideally in a supervisory role.
• Confident communicator with strong people skills.
• Ability to lead by example and support a team during busy service.
• Organised, proactive and calm under pressure.
• Strong attention to detail and commitment to high service standards.
• Professional, reliable and able to take initiative when needed.
• Positive attitude with a passion for hospitality and guest service..

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.
As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.
Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.