ServiceNow Product & Solutions Architect

£32.6 - £38 per hourEstimated

Full-time

Location: India (Remote)
Employment Type: Permanent
We're hiring an experienced ServiceNow Product & Solutions Architect to join a leading international ServiceNow consulting partner.
This is a presales-focused role where you'll work closely with sales and delivery teams to design innovative ServiceNow solutions for enterprise customers.
You'll lead discovery sessions, solution design, demonstrations, proposals, RFP responses and technical presentations, helping customers understand the value of the ServiceNow platform while ensuring solutions are practical, scalable and deliverable.
What You'll Be Doing

Lead customer discovery sessions to understand business requirements

Design end-to-end ServiceNow solutions aligned with customer objectives

Deliver engaging product demonstrations and solution presentations

Produce solution architectures, implementation approaches and Statements of Work

Lead technical responses to RFPs, RFIs and bid submissions

Estimate project effort, team structure and delivery timelines

Present and defend technical solutions during customer workshops and proposal presentations

Build reusable demo environments, accelerators and presales assets

Work closely with delivery teams to ensure smooth transition from presales into implementation

Act as a trusted advisor throughout the sales cycle

Support product development and go-to-market initiatives for new ServiceNow capabilities

What We're Looking For

5+ years of ServiceNow consulting, architecture or presales experience

Strong experience designing enterprise ServiceNow solutions

Proven experience leading presales activities, solutioning and technical workshops

Experience responding to RFPs and producing technical proposals

Ability to create compelling ServiceNow demonstrations

Excellent stakeholder management and presentation skills

Experience working with enterprise customers

Previous delivery experience as a Lead Architect is highly desirable

Must be currently serving notice period.

Must be able to use own device for work.

Technical Skills Strong experience across several of the following:

ITOM (Essential)

ITSM

ITAM (HAM/SAM)

CSM

SPM

ServiceNow Platform Architecture

Integrations

Solution Design

ServiceNow Best Practice Architecture

Experience within Risk & Security or the Telecommunications sector would be advantageous.
Certifications Essential:

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Application Developer (CAD)

Highly desirable:

Three or more ServiceNow Certified Implementation Specialist (CIS) certifications

Why Apply?

Fully remote role based in India

Join a growing international ServiceNow consulting organisation

Work on large enterprise transformation programmes

Influence solution strategy from initial customer engagement through delivery

Excellent career progression and certification support

Collaborative, highly experienced ServiceNow team

If you're an experienced ServiceNow Architect with strong presales, solutioning and customer-facing experience, we'd love to hear from you.
Apply now or contact us for a confidential discussion.

Apply

Vacancy posted 7 days ago

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