School Operations Officer

Join Compass Community as an Education Business Support Officer 

Are you a highly organised with a passion for supporting education? Compass Community is seeking a dedicated School Operations Officer to ensure the smooth running of our School’s non-teaching operations. This is a pivotal role, sitting between office staff and senior leadership, where you’ll make a real difference to our staff, pupils, and families.

About the Role

What You’ll Do
- Oversee the day-to-day operations of the school office, ensuring a welcoming and efficient front-of-house service.
- Manage school systems and databases, including pupil records, attendance, and safeguarding.
- Provide comprehensive administrative support to the Headteacher and wider school team.
- Coordinate maintenance, health and safety checks, and resource orders.
- Support statutory data submissions and compliance processes.
- Act as the first point of contact for parents and carers, ensuring timely and professional communication.
- Organise school meetings and events, including agendas and minute-taking.
- Support with HR administration, admissions, and financial compliance.

What We’re Looking For
- Strong administrative experience, ideally in education, social care, or a regulatory setting.
- Excellent working knowledge of Microsoft Office (Excel, Word, Outlook, Teams).
- Highly organised, with outstanding attention to detail and the ability to manage multiple priorities.
- Clear communicator, both written and verbal.
- Discreet, professional, and committed to confidentiality.
- Collaborative, resilient, and motivated by supporting others and improving systems.
- A child-centred outlook, aligned with Compass’ REACH ethos.

What Success Looks Like
- Headteachers feel well-supported and equipped to focus on leadership priorities.
- Administrative systems and trackers are accurate, timely, and accessible.
- Compliance data is proactively monitored and shared to support readiness and governance.
- Operational teams experience smooth and efficient administrative coordination.
- Staff and pupils feel supported by smooth operations, enabling better teaching and learning.
Candidate Profile
Qualifications & Experience
- Strong administrative experience, ideally in a social care, education or regulatory setting.
- Good working knowledge of Microsoft Office tools (Excel, Word, Outlook, Teams).
- Familiarity with compliance processes, audits or data reporting (desirable).

Skills & Attributes
- Highly organised, with excellent attention to detail.
- Clear communicator, both written and verbal.
- Able to manage multiple priorities and deadlines.
- Discreet, professional and committed to confidentiality.
- Motivated by supporting others and improving systems.

Candidate Profile – Behavioural & Cultural Fit
- Resilience and ability to work under pressure in a busy school environment.
- Collaborative approach, working well with teaching staff, parents, and external partners.
- A child-centred outlook, aligned with Compass’ REACH ethos 

Why Compass Community?
We exist to create a future of strength and opportunity for every child. Our innovative, therapeutic approach puts children at the centre of everything we do. We’re bold in our ambition: to be the UK’s leading children’s services provider — reaching more children, transforming services, and being the best place to work in the sector.

Our people live our REACH ethos every day:
Resilient | Educators | Accepting | Child-Centred | Holistic

Ready to Apply?
If you’re motivated by supporting others and improving systems, we’d love to hear from you. Apply now and help us transform children’s services for good.