Residential Supervisor Penketh

Job Title: Residential Supervisor Days

Pay Details:  £13.31

Hours:  25 hrs per week

Location:  Penketh, warrington UK, Heathside

About Heathside

We support older people and people with dementia in our residential homes, Heathside and The Mews, either as a permanent new home or for short respite breaks. Heathside is our 37-bedroom residential home with a cozy and homely feel, and The Mews is our 25-bed home with a light, modern airy feel. Heathside and The Mews are just next door to one another and collaborate on many fun activities and outings, but each offers a different living experience to the residents. You can read more about each home on our website. 

One thing they have in common, though, is the high level of care provided. Our approach is entirely built around the people we support, and we don't believe in one-size-fits-all. Everyone we support is different, so we take the time to get to know them and create a bespoke support plan and personalise everything - even down to how they like their morning routine. 

A Day in the Life of an Residential Supervisor

In this role, you will work closely with and provide key support to the Senior Supervisor. Your days are as varied as the individuals you care for. From providing hands-on assistance to stepping up in a supervisory capacity, your adaptability will shine. Your person-centered approach ensures that every individual receives the specialised care they deserve, tailored to their unique needs. You'll be a senior figure to your colleagues, offering leadership and support while fostering a warm and respectful environment. With effective communication and a passion for making a difference, you'll be an integral part of our mission to create a caring community that celebrates growth and independence. Equipped with comprehensive training and the unwavering support of your team, you'll provide a wide range of assistance-from personal care to being a friendly presence in their day-respecting their individuality, celebrating life histories, and supporting people in doing what they enjoy. Your dedication and compassionate care will create a sense of safety and comfort, empowering individuals to live their best lives.

Our Employee Benefits  

As a charity, we do what we can to show our teams that we value them and the life-changing work they do, so we offer the following: 

• Welcome Bonus : Receive a £250 bonus - £50 after 4 weeks of service and £200 after completing 2 months. Not eligible if we pay to sponsor you to work in the UK
• Training and Development:  We offer access to both in-house and accredited courses. We will cover the cost of your qualification, and on completing Level 2 or above, you'll receive a £150 bonus (with an additional £50 for passing the care certificate). 
• Health and Wellbeing Support:  offering health and wellbeing support including 24/7 access to GP. 
• Blue Light Card and other discount schemes:  We cover the cost of your card, unlocking various discounts for you. Enjoy discounts on childcare, shopping, and a wide range of online training courses. 
• Night Enhancement:  An additional £1 per hour enhancement for all hours worked between 8pm and 8am, whether regular contracted hours, bank hours, or overtime. 
• Free Meals:  Available to all staff working 12-hour shifts, ensuring you stay energized with a hot or cold meal. 
• Refer a Friend:  You can earn a £200 bonus for referring a friend who successfully joins WCL. 
• Christmas Enhancement (Double Time):  Enjoy double-time pay for allocated Christmas hours worked. 
• Ongoing Technological Advancements:  Benefit from our investment in new technology, including care plans and Rota apps, with full training provided. 
• Get Paid As You Earn - With FlexEarn, you don't have to wait for payday. WCL gives you access to a portion of your earnings as soon as you've worked the hours. It's a great way to stay on top of your finances, cover unexpected costs, or just have a bit more flexibility with your money.

What are we looking for

• 2 years experience working in care
• A level 2 qualification or significant experience
• An effective leader that can demonstrate the values of the organisation at all times
• Ability to lead a shift and supervise other colleagues
• Someone who is flexible and adaptable

Job Description

Job Title: Residential Supervisor

Responsible to: Service Manager

Responsible for: A designated cohort of service colleagues

Our Values

Supporting rights, needs, choices and dreams

Seeing the possibility to make a difference

Being financially responsible and sustainable

Embracing technology and innovation

Appreciating every colleague's contribution

Job Summary

To support the Service Manager in the day-to-day running of the service and ensure high standards of care are delivered. This includes contributing to colleague supervision, supporting performance, promoting dignity and respect, and ensuring high-quality care, safeguarding and compliance.

Key Responsibilities

Leadership

Provide leadership and effective performance oversight for colleagues

Support the Service Manager in developing the service and improving quality

Support delivery of service objectives and required changes

Colleagues

Support induction, retention and development of colleagues

Support the Service Manager to ensure the correct skill mix and staffing levels

Provide supervision and development to allocated team members

Ensure regular, effective communication within the service

Business

Follow WCL financial procedures

Support compliance with contract agreements

The People We Support

Contribute to a caring environment aligned with guidelines and legislation

Support effective communication with individuals, families and stakeholders

Contribute to high standards of care including medicines management and access to professionals

Seek and share views of people we support

Support meal-related tasks including heating/serving food and preparing simple snacks

Maintain hygienic kitchen/dining areas

Encourage food-related engagement and independence

Support the Service Manager with complaints and quality monitoring

Build positive relationships with families and community partners

Implement safeguarding procedures

Safeguarding

Complete SVA and MCA training

Recognise and report safeguarding concerns

Health and Safety

Follow H&S legislation and policies

Take reasonable care for own and others' safety

Support safe upkeep of the environment

Data Protection

Maintain confidentiality in line with Data Protection Act and ISO27001

Person Specification

Experience

Evidence of wanting to professionally develop

Willingness and ability to learn

Experience in a care or support environment

Experience supporting colleagues or contributing to team performance

Technical Skills

Ability to handle basic numerical information

Ability to use Microsoft Office (including Word and Outlook)

Personal Qualities

Positive values relating to disability, older people, dementia and mental health

Good verbal and written communication skills

Ability to listen sensitively

Ability to develop and maintain positive relationships

Ability to plan, organise and prioritise tasks

Understanding of fairness and valuing diversity

Understanding of safeguarding vulnerable adults

Ability to work flexibly and as part of a team

Ready to Change Lives? Apply Now!  

If you are passionate about making a genuine impact and enriching the lives of others, then we would love to hear from you. We receive a high volume of applications each day, and if your application passes our pre-screening stage, a member of our friendly team will be in touch to guide you through the next steps!

More About We Change Lives  

We Change Lives (WCL) is a remarkable charity based in Northwest England, dedicated to empowering individuals with learning disabilities, physical disabilities, older people, those with dementia, and individuals experiencing mental health issues. Our mission is to enable people to lead their best lives in purposeful, healthy, and fulfilling ways. We achieve this by providing compassionate support through our residential homes, supported living schemes, and various community-based services.