Neurodevelopmental Administrator

Job Overview

We are looking to recruit one motivated person, who will provide accurate and effective administrative support, for Children and Young People in the East area.

The successful candidates will have a good standard of education, a good telephone manner and able to communicate with people at all levels. The successful candidate will be able to work on their own initiative and be efficient and organised with their own workload. They will have previous experience of working in a busy office, with a high number of distractions and conflicting deadlines.

The successful candidate will have good keyboard skills, experience of Microsoft packages, demonstrate a professional and sensitive manner, maintaining confidentiality at all times. Audio typing experience is desirable.

Main duties of the job

The Child and Adolescent Mental Health Service (CAMHS) & Neurodevelopmental Team (ND) Admin Assistant will provide an efficient and flexible service support to the CAMHS & ND Multi-Disciplinary teams. This will include, copy typing, electronic/paper diary management and arranging appointments. The post-holder will also be expected to undertake reception duties occasionally. By the nature of the duties, the post-holder will be required to maintain strict confidentiality and will be expected to deal with patients, carers, relatives, medical staff and other visitors to the unit, in person and in writing, with courtesy and discretion at all times. The Admin Manager is generally available for reference.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications And/or Knowledge

Essential criteria

• NVQ 3 in Administration or equivalent level of knowledge/experience.
• Good Standard of Education including English and Maths

Desirable criteria

• Audio Typing
• ECDL/RSA

Experience

Essential criteria

• Significant office administration experience
• Able to use own initiative and judgement to analyse and resolve problems.
• Ability to support and deliver to deadlines on a wide range of administration processes.
• Experience of communicating directly at all levels in an organisation.

Desirable criteria

• NHS experience

Values

Essential Criteria

• Enthusiastic and motivated individual.
• Work as part of a team and on own initiative as required.