Business Support Officer

Salary: £25,989 - £27,254 per annum

Grade: E

Contract: Permanent

Hours: 37 hours per week – Monday to Friday

Location: Northallerton, North Yorkshire

An exciting opportunity has arisen for the appointment of a Business Support Officer to join the Business Support Team for the Children & Families Service based at County Hall, Northallerton.

The Role:

We are looking to appoint a Business Support Officer to work with the Multi Agency Screening Team (MAST) providing high quality, professional support to the Social Work Team and Safeguarding partners. You must be able to prioritise demanding workloads and work effectively as part of a team to meet strict deadlines.

The Skills you will need to demonstrate for this role are:

Good use of computer packages, such as Excel and Word, bespoke systems and/or data entry, have excellent communication skills both verbal and written, as a key part of this role is liaison with other professionals on behalf of the operational team. You must be able to prioritise your own workload, be conscientious, well-organised and have the ability to problem solve and be solution focussed, have the ability to work with limited supervision as well as being flexible in your approach. Experience in minute taking is preferable but not essential as full training will be provided.

You must respect the need for confidentiality of personal information and have knowledge of Data Protection (GDPR), Equalities and Health and Safety requirements of working within an office environment.

What’s in it for you:

You will be surrounded by a supportive, established team of professionals who will help you grow and develop within this role. As a North Yorkshire Council employee, you will have access to some great benefits via our everybody benefit’s scheme such as shopping discounts, home technology and green car salary sacrifice schemes, financial wellbeing and health assured and our employee assistance programme to assist with your health and wellbeing. You will also have access to our local government pension scheme, a generous plan for your retirement with the option to increase your monthly contribution if you so wish.

For more information on the benefits we offer please see our Total Rewards Brochure.

We are supporting a hybrid approach to office and home working.

More Information:

If you feel this role is something you could be interested in and would like to know more, please contact Natalie Wood, Business Support Team Leader via email to View email address on nycjobs.engageats.co.uk or Julie Doyle, Senior Business Support Manager via email to View email address on nycjobs.engageats.co.uk

Key Documents

Key Dates

Closing Date: 20th August 2026

Interview Date: 24th August 2026 at County Hall, Northallerton, North Yorkshire, DL7 8AD

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds

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