We founded iamproperty to do the things no one else was doing, but we've grown because we have the best people. It's our team who drive our success and help make our culture unique, creative, and filled with personality. With over half our staff working remotely, location is not an issue either. Hiring people from all over the country has enabled us to broaden our reach, further adding to our diverse mix of teammates. We currently have over 750 talented members of staff who share one vision, working together to transform the property industry and helping our Partner Agents succeed! From CRM and auction to compliance, onboarding and conveyancing, our solutions work behind the scenes to give agents choice and control. We're already working with over 7,000 UK Estate Agency branches to accelerate their success today, with a market leading ecosystem of solutions that ensures they have everything they need to manage their business, team and clients. What can we offer you? We're proud to offer a benefits package that supports our team in work and life. From enhanced flexibility and working from anywhere to your birthday off, an annual wellbeing allowance and our own discounts portal
- Private Counselling with a weekly confidential helpline available
- SimplyHealth private healthcare plan
- £150 Wellbeing Allowance per year
- Working elsewhere policy (4 weeks per year)
- Buy and sell annual leave scheme (up to 3 days per year)
- Leading complex customer onboarding and software implementation programmes
- Managing relationships with senior customer stakeholders
- Creating and maintaining programme plans covering multiple workstreams and dependencies
- Leading governance, readiness reviews and delivery decision-making
- Managing risks, issues and changes to scope throughout programme delivery
- Providing leadership, coaching and development to Project Managers and Onboarders
- Allocating resources and supporting delivery across the wider onboarding portfolio
- Identifying trends, challenges and opportunities to improve onboarding performance
- Working closely with Product, Support, Training and Account Management teams to enhance the customer journey
- Significant experience leading complex software implementation, onboarding or change programmes
- Experience managing senior stakeholders and navigating complex customer environments
- Strong leadership and people management experience
- Excellent planning, governance and delivery management skills
- Commercial awareness and strong decision-making ability
- Experience managing risk, resource allocation and competing priorities
- A recognised project or programme management qualification, or equivalent experience
Vacancy posted more than 2 months ago
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