Systems Manager | Milton Keynes University Hospital NHS Foundation Trust

Systems Manager (IT)

Band 8a

37.5 hours per week, all MKUH roles will be considered for flexible working

£57,528 - £64,750 per annum

The Systems Manager is responsible for the support, configuration, optimisation and continual development of key clinical and corporate systems across the Trust, including the Ophthalmology Electronic Patient Record (OpenEyes). The role acts as the technical and service owner for designated systems, ensuring safe, effective and compliant operations and acting as the bridge between project delivery and business as usual.

Interview Date: 12 June 2026

Please note that we are not able to offer sponsorship for this role.

They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%''NHS Survey, 2024''

'We care We communicate We collaborate We contribute'

The post holder will be responsible for the support, configuration and continual development of the Ophthalmology Electronic Patient Record (EPR) system across Milton Keynes University Hospital along with other bespoke systems within the Surgical Division.

The Ophthalmology EPR system, OpenEyes, is scheduled to be introduced into the Trust in 2026/27. The Project Manager will lead on programme delivery and governance, while the Systems Manager will act as the technical and service owner, taking on business as usual responsibility after go‑live. The Systems Manager will support delivery activities but does not hold ownership of the overall programme plan.

You will work closely with the Ophthalmology service, the Trust’s IT
helpdesk and wider support teams, plus the external service supplier of OpenEyes and EPR system.

You will be located on-site between the main Hospital and Lloyds Court and attend other hospital sites to fulfil the role. Hybrid/home working is anticipated, with a minimum of 3 days on MKUH sites.

The post holder is a key member of the IT leadership team with a dotted line to the Surgical Division. You will have an extensive understanding of application configuration, deployment, support, training, maintenance, and testing in an NHS Trust setting. The role is responsible for providing leadership, guidance, support or specialist knowledge to the key stakeholders and the Systems functions.

The role includes responsibilities such as, configuration, access, supplier management, incident/problem/change processes, reporting, upgrades, continuous optimisation, data quality, information governance, service roadmap, vendor management, financial management, and consistent service improvement for the Systems within the Surgical Division.

This role will support the Surgery Division in the delivery of business-as-usual objectives relating to the Systems & Development service. The role will also be responsible for working with the Clinical Systems Project Team on projects relating to the relevant clinical systems and interfaces.

It will involve regular communication with internal and external stakeholders or suppliers. The post holder will provide expert technical advice, strong leadership and clear direction to the organisation, Digital Leadership team and stakeholders.

You will work to establish and maintain excellent relationships with other partners and stakeholders.

This role is responsible for a number of complex functions and their delivery or performance, these include: -
Taking over Business-as-usual in new EPR systems such as Open Eyes into the organisation, working with IT, Clinicians, Service/Operational Managers and Project Managers.
Supporting large scale application upgrades and replacements.
Responsible for the development of a renewal and upgrade schedule for Trust’s digital applications.
In collaboration with the other System Managers develop or maintain the Systems & Development service policies or procedures to increase efficiency, enhance workflow and improve customer satisfaction.
Coordinate the needs of in-house Digital experts, remote employees, vendors and contractors.
Communicate clearly with administrative staff, health care staff and vendors when required.
Work closely with business leads to determine the Clinical Systems, training & deployment service maintenance and growth needs.
Provide Clinical Systems advice or guidance to the business, the technical teams and the programme teams.

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.

Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24-bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.

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Join #TeamSurgery at Milton Keynes University Hospital

The surgery division at MKUH, which covers specialties including theatres and the Intensive Care Unit, offers a variety of roles and opportunities, both clinical and non-clinical. The division are looking for passionate, enthusiastic and forward-thinking professionals to join the team.

MKUH is one of the leading hospitals in Europe for implementing robotics to assist in surgery, becoming the first in the continent to use the CMR Versius robot for gynaecological surgery. Since its introduction in 2019, the theatres team have completed over 500 surgical cases, the first hospital in the UK to reach this milestone, achieving this in March 2023.

As well as being an innovator in robotics, the Trust is proud to be part of the New Hospital Programme, with plans to expand and increase our surgical capacity to meet the health needs of our communities now and in the future.

With a leading benefits package, and a growing hospital estate to meet one of the fastest growing populations in the country, it is a great time to join MKUH.

Find out more about working in #TeamSurgery at MKUH from the people who work across the division in the video below.

Proactively manage the service delivery, supporting the system as required to facilitate / assist or resolve any system related issues, liaising with internal IT support and 3rd party suppliers where required.

Participate as a member of the Ophthalmology and other services, including team working as required.

Please refer to the Job Description for further details

This advert closes on Tuesday 26 May 2026