Workplace AI - Claude Strategy and Governance - Senior Consultant

CAPGEMINI INVENT

At Capgemini Invent, we believe difference drives change. With over 2,300 inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. The AI & Digital Workplace tribe within our Business Technology practice empowers clients to redefine how work gets done – transforming collaboration, productivity, and employee experience through AI and digital technology, and organisational change. We work at the intersection of people, processes, and platforms to drive sustainable behavioural and cultural shifts.

We help clients move beyond technology deployment to workforce transformation. Drawing on deep expertise in change management and AI strategy, we help organisations accelerate adoption of frontier AI such as Anthropic’s Claude, realise measurable business value and build sustainable AI-enabled ways of working.

YOUR ROLE

As Claude Strategy & Governance Consultant you will help our clients set the strategic direction for Anthropic’s Claude in the workplace and, critically, define the governance and cost control that lets them scale it safely. You will operate at the intersection of technology strategy, operating model design, FinOps and AI governance, translating a fast-moving product roadmap into decisions senior leaders can trust. In this role you will play a key part in:

• Setting the Claude strategy: Shaping a clear strategic vision for Claude in the enterprise – spanning Claude Chat, Cowork and Claude Code, and the projects, skills and connectors that make them useful – aligned to security, data and automation capabilities, and to the Microsoft estate many clients run alongside it.
• Defining the license to operate model: Designing the governance frameworks, guardrails and ‘licence to operate’ models that give clients the confidence to deploy Claude at pace, and applying them in practice.
• Building the cost and value picture: Helping build the consumption model, token allowances and benefits tracking that keep spend defensible and prove the return.
• Leading complex engagements: L eading complex engagements: Owning delivery excellence on Claude strategy and governance workstreams, escalating and de-risking complex situations as the technology evolves.
• Growing the practice: Helping develop the Claude portfolio and client relationships to generate new opportunities and revenue, and coaching colleagues towards high performance and a positive culture.

As part of your role, you will also be expected to drive the following activities:

Client Advisory and Delivery

• Strategy and Vision: Support AI strategy and transformation engagements, helping organisations develop roadmaps, identify workforce productivity opportunities, define future operating models and prioritise investments in frontier AI capabilities. Translate a fast-moving Claude roadmap (Cowork, Claude Code, skills, connectors and managed agents) into advice on what to prioritise, sequence, pilot or hold.
• Deployment Pathways: Advise on the enterprise deployment routes for Claude and the trade-offs each carries. Set the options out clearly, with the rationale, so senior stakeholders can decide.
• Licensing and Token Management: Advise on Claude commercial models and licence allocation. Help build the consumption model that makes this affordable at scale, and the FinOps routine of reporting, forecasting and right-sizing.
• Operating Model: Design and implement AI operating models that define how organisations govern, support and scale Claude adoption at pace and securely, establishing clear ownership, decision rights, accountabilities and service management structures across the enterprise.
• Governance Frameworks: Define and implement enterprise AI governance and licence-to-operate frameworks that enable safe, scalable adoption of Claude through effective oversight, responsible AI practices, risk management and compliance guardrails.
• Governance in Practice: Operationalise governance so it is lived rather than shelved – standing up governance forums, control gates, approval processes for models, connectors and skills, and the monitoring and review cadences that keep pace as the estate grows. Advise on how this is administered day to day, covering organisation and workspace structure, single sign-on and provisioning, roles and permissions, data retention, and the audit and usage reporting that feeds governance.
• Value Definition and Benefits Tracking: Help define value up front and then track it.
• Senior Stakeholder Engagement: Drive executive engagement and value communications activities, helping senior stakeholders communicate the vision for AI, demonstrate outcomes and align business, technology and risk leaders around Claude adoption.

In summary you will be required to:

1. Drive client workshops and transformation workstreams.
2. Manage small consulting teams and workstreams.
3. Develop high-quality client deliverables and recommendations.
4. Facilitate discussions with business, technology and change stakeholders.
5. Translate complex AI concepts into practical business outcomes.
6. Build trusted relationships with senior client stakeholders.

Capability Development

• Inspire clients with thought-leadership on AI and Claude trends for the workplace, and opportunities to direct their investment towards transformative work – led by ethical principles.
• Contribute to inventing new frameworks that map the benefits and metrics of frontier AI to business outcomes, continuously strengthening the AI business case.
• Contribute to defining governance and standards for scaling AI-led technology across the different legal and compliance boundaries of global Private and Public Sector organisations.
• Identify opportunities to accelerate your team’s upskilling in Claude, investing in new training and certifications to keep pace with the technology.
• Stay informed of competing technologies and assess the feasibility of deploying Generative and Agentic AI solutions such as Claude, ChatGPT Enterprise, Microsoft Copilot and Google Gemini.

Business Development

• Support responses to bids, RFPs, RFIs and proposals, embedding the required governance to meet deadlines and quality.
• Collaborate with stakeholders across Capgemini to understand client needs and shape new deals with expert solutions.
• Drive solution development, including input into staffing, skill requirements and functional ideation across the delivery lifecycle.
• Contribute to the development of our enterprise Claude propositions and the supporting value cases.

YOUR PROFILE

Capgemini Invent DNA

• Highly collaborative, able to expand your network within Capgemini to promote the Workplace AI offering whilst advocating for other teams’ capabilities to your clients.
• A passion for continuous learning and a willingness to develop those around you – both clients and colleagues.
• Drive performance and continuous improvement, inspiring and celebrating a culture of boldness.

Leadership

• Ease engaging senior stakeholders – including risk, security and compliance leaders – to influence investment decisions and champion the right governance posture.
• Ability to build, grow and coach cross-functional teams, driving cohesion and contributing to the wellbeing of your people.
• Upholding strong ethical values, consistently making the conscious choice to ‘do the right thing’ in business and in leading your team.

Business and Methods

• Ability to shape and convey compelling storytelling around our Workplace AI and Claude offer and the business value on offer.
• A track record of overseeing and delivering digital transformation, with tangible results and benefits for clients.
• Proven experience applying strategy and innovation approaches to solve complex, analytical and technical business problems.
• Commercial and numerical confidence, contributing to cost models, consumption forecasts and benefit cases that stand up to scrutiny.
• Some experience securing, tracking and growing a consulting sales pipeline across multiple accounts and markets.

Technical

• Working understanding of Claude across Claude Chat, Cowork and Claude Code, including projects, skills and connectors (MCP), sufficient to build credibility with senior client stakeholders and to judge what needs governing, plus awareness of Microsoft Copilot for the many clients running both.
• Understanding of how Claude is deployed and run in a large enterprise: the pathways available (first-party through Anthropic, or via AWS Bedrock, Google Cloud or Microsoft Foundry) and the trade-offs each carries, alongside organisation and workspace structure, single sign-on, roles and permissions, data retention, and how allowances, spend limits and reporting are used to manage consumption.
• Practical grasp of AI governance – responsible AI, data protection and permissions, agent lifecycle and risk management – and how to design and apply governance frameworks in a large enterprise.
• Understanding of the ethical considerations of AI, how it can be affected by human bias, and techniques to address this.

Certification and Experience

• Professional degree (Bachelor’s level or above).
• Relevant technology certifications are nice to have (e.g. Anthropic’s Claude certifications, Microsoft).
• Hands-on experience with Generative and Agentic AI solutions, Claude in particular.
• Experience governing, administering or cost-managing another enterprise AI platform (for example Microsoft 365 Copilot, ChatGPT Enterprise or Codex) is also valuable.
• UK government security clearance (BPSS or SC) preferred, given our Public Sector work.
• Currently working in a consulting firm, with at least 4 years of consulting experience.

WHAT YOU'LL LOVE ABOUT WORKING HERE

Glassdoor Recognition

We are delighted to be in the top 10 for the ‘Glassdoor Best Places to Work UK 2025’. Received this accolade for 4 consecutive years, to see what it’s like to work at Capgemini Invent, visit our Glassdoor page.

Flexibility to Work Your Way

You will have the freedom to structure your day in the way it works best for you. We prioritise our output more than the number of hours we work. Hence, one of our key values is ‘Freedom’. You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Your Wellbeing

You’d be joining an organisation which puts your wellbeing at the top of its priority with over various health & well-being communities and monthly surveys. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

You will have the freedom to express your ideas to your colleagues who are attentive to your ideas and viewpoints. This is encouraged as that’s what makes us an innovative workplace. Hence, one of our key values is ‘Boldness’.

Regular Promotion Cycles

Furthermore, we truly believe in the importance of recognising people for their great work, which is why we have regular promotion cycles to compensate people.

NEED TO KNOW

At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

· Declare they have a disability, and
· Meet the minimum essential criteria for the role.

Please opt in during the application process.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

ABOUT CAPGEMINI

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22 billion.