Value Added Services Manager

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

Reporting directly to the General Manager the successful candidate will form an integral part of the site management team and be pivotal to the overall success of the site and business by managing the day-to-day running of the Co-Pack Department, ensuring that all Service and Cost targets are met or exceeded, that all Health & Safety requirements are met and that the highest standards of housekeeping are maintained. There will be a regular requirement to interface and build customer relations in line with the Commercial targets and site objectives

Working hours: Monday to Friday, 08.00-16.00

Key Duties of a Co Pack Manager:

• To effectively motivate, lead and manage the co pack operations team
• Ensure compliance to Company and Legal requirements of H&S and Quality
• To manage the operation in line with the Quality Management System e.g. quality records and checks are carried out by the function.
• To interface daily/weekly with 3rd parties with regard to equipment utilisation, hours, revenue and labour cost.
• To provide capacity plans in line with customer forecasts highlighting future resource constraints
• Ensure products are in line with the agreed Quality standards and ensure the final product meets client specifications.
• Plan labour to effectively maximise production efficiency to ensure plan is met on an hourly/Shift basis and manage changeover of lines/product and sign off ready for production runs
• Lead the implementation of the overall Operational Strategy 
• Liaise with other key departments, including customers regarding production plan and ensure the plan is met.
• Ensure production process efficiency targets are communicated, owned, targeted and delivered. e.g. labour and waste
• Attend customer review meetings when required
• Liaise with internal departments providing effective communication of production requirement
• Fully utilise systems available to drive Continuous Improvement in all areas of the Co-pack operation and wider site
• Ensure that all areas comply with hygienic audits, both internal and external and GMP (good manufacturing practices) and housekeeping (clean as you go) are strictly adhered to
• Ensure all training / skills matrixes are up to date. Identify and manage any gaps as required to support the development of Line leaders and production workers to deliver the production plan.
• To review Risk assessments and SOPS, updating or creating as required
• To conduct Line Leader meetings and reviews , attend daily production meetings and relevant training courses, as and when required
• To communicate plans with Customers and Site Operations to ensure 100% customer satisfaction.

Qualifications

• Flexibility within the role to be able to cover a variety of areas within the warehouse and Able to demonstrate a high level of attention to detail.
• Must be a team player who is capable of working on their own initiative.
• Able to demonstrate knowledge of on-site systems.
• Able to work to tight deadlines.
• PC Literate in MS Word, Excel and Outlook.
• Should demonstrate the drive and desire to progress.
• Must be flexible in approach to work and shift patterns.
• Ability to efficiently lead a team, delegate, supervise functions and keep staff motivated
• Should have good oral and written communication skills.
• Excellent time management skills and problem solving skills.customer interface.

Additional Information

As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave  – Competitive holiday entitlement of 25 days plus the normal bank holidays.
• Company Bonus – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme
• Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa
• Pension scheme –  we want colleagues to enjoy a comfortable retirement so we offer a   great contribution of 5% employee and 8% employer
• Life Assurance - 4 x your annual salary
• Wellness –  Via our Employee Assistance Programme   we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts  - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam