Associate Director Improvement and Personalisation

Job summary
The postholder will provide clinical leadership and strategic oversight for quality improvement and personalisation across the locality, ensuring transformation programmes embed evidence-based methodologies and person-centred care. This includes championing formal improvementapproaches; National Modern Service Frameworks (MSFs) and National Structure improvement Collaboratives (Out patients, Urgent and Emergency Care, Frailty) . The post holder will drive a comprehensive quality improvement culture, integrating learning from safeguarding, incidents, and LeDeR reviews into service redesign, and amplifying the voice of patients and communities.

Main duties of the job
Lead transformation and/or delivery programmes operational workstreams aligned to NHS GM strategy, the Locality Plan and national guidance. Maintain oversight of risk, assurance, and governance for the defined portfolio, ensuring alignment of clinical and organisational governance across the place health and care system.Work collaboratively across the place partnership (e.g. Local Authority, politicians, primary care networks and individual providers, hospital trusts, mental health trusts and the voluntary sector) to ensure joint working, integrated models of care, and accountability for delivery ofintegrated outcomes.

Build strong relationships with local government partners (e.g. adult social care, children's services, housing and public health) to develop a shared understanding of the population and work together to reduced inequalities, improve outcomes and strengthen neighbourhoodhealth. o Drive the ongoing identification of underserved communities by assessing the quality, performance and productivity of provision, by integrating person-level data and insights with the biological, psychological and social drivers of risk and demand. o Work collaboratively across multiple places and/or across GM as requiredo Support a partnership approach between the statutory Safeguarding accountabilities of NHS GM with place arrangements , providing support, leadership and communication to ensure partnerships at place are robust and effective for adults and children

About us
Matrix working is key to delivering our organisation's and system priorities. You will actively enable collaboration through service planning, programme delivery, stakeholder engagement, and team leadership. This includes considering the wider impact of decisions, driving improvement, and supporting inclusive ways of working where different perspectives are valued.

All staff must ensure they adhere to NHS GM safeguarding children and adults policy and comply with the Local Safeguarding Children and Adult Board procedures. They must be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of NHS GM in line with the requirements of statutory guidance and legislation. Staff must keep up to date with safeguarding knowledge and skills by undertaking mandatory safeguarding training as specified inNHS GM safeguarding policies, which includes understanding and recognising the signs of abuse and neglect and knowing how to raise concerns when these are identified.

Equality, inclusion and human rights are at the heart of everything we do at Greater Manchester Integrated Care. We are committed to creating a culture where everyone feels valued, respected and able to thrive. This means celebrating diversity, removing barriers, and ensuring our workforce

Job responsibilities
The role will convene clinical and civic leaders to co-design improvements, strengthen professional leadership from nursing and Allied Health Professionals, acting as a respected, clinical leadership voice across the place partnership, to modernise personalisation through proactive, preventative care models, including Personal Health Budgets and integrated commissioning arrangements. The postholder will ensure active engagement with the clinical community maintaining strong networks that enable workforce intelligence is embedded intransformation and clinical governance. They will act as a bridge between Greater Manchester statutory functions and clinical networks, and local delivery, driving assurance-led improvement and building workforce capability in continuous learning and quality improvement.

Person Specification
Experience
Essential

• Extensive system leadership experience Experience of delivery assurance and development of support for identified areas of poor performance, in conjunction with other specialist colleagues Extensive experience in working with other leaders and experts within work programmes across the NHS.
• Proven experience of leading and delivering complex change and strategy development Knowledge of Quality Improvement methods e.g.: Black Belt Six Sigma, Lean, TQM , MSFs Experience in leading personalisation strategies, including Personal Health Budgets, and working with pooled budgets and section 75 arrangements. Application Interview References Page 10 of 14 programmes in a politically sensitive and complex environment.
• Ability to convene clinical and civic leaders, foster shared decision-making, and ensure transformation reflects patient and community priorities through system collaboration.
• Expert knowledge of NHS systems and procedures
• Experience in Organisational Development, and senior operational management working with government / public body organisations
• Ability to deal with challenging situations in a formal setting.

Desirable

• Knowledge of Quality Improvement methods e.g.: Black Belt Six Sigma, Lean, TQM , MSFs
• Experience in leading personalisation strategies, including Personal Health Budgets, and working with pooled budgets and section 75 arrangements.

Professional registration
Essential

• Current professional clinical registration with one of the following bodies: o General Medical Council (GMC) o General Pharmaceutical Council (GPhC) o Nursing and Midwifery Council (NMC) o Health and Care Professionals Council (HCPC)

Qualifications
Essential

• Educated to master's level or equivalent level or equivalent experience of working at a senior level in specialist area in strategic management

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applicants must have current UK professional registration.