Business Support Administrator - Multi - Agency Safeguarding Hub

Our benefits

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.

We really value our workforce and offer you a great benefits package including:

• 28 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health pension protection.
• Opportunity to purchase up to 25 days annual leave
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Flexible and family working arrangements including enhanced maternity benefits
• A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
• Extensive Learning & Development and career development opportunities
• Subsidised town centre car parking scheme

About the role

Are you looking for a new challenge in children’s safeguarding where no two days are the same? Do you thrive in a fast‑paced, frontline environment?

We have an exciting opportunity within our Multi-Agency Safeguarding Hub (MASH) for a Business Support Administrator

Our MASH team work alongside partners and agencies in order to identify and assess the risks and needs of children at the earliest possible opportunity. Our aim is always to respond with the most effective, joined up actions and make the right decisions for the right families at the right time.

We welcome the opportunity to speak to any interested candidates so if you have read the attached job description and still have questions please feel free to email: View email address on unitedkingdom.jobradars.com and they can agree a mutually agreeable time to call you

What will you be doing?

You will play a key role in supporting our dedicated and passionate social workers and MASH Officers, helping to deliver a high-quality service to children and families across Northamptonshire.

This is a busy and sometimes pressurised environment, so you will need to be comfortable working at pace and managing competing priorities.

No two days will be the same. You will be responsible for creating, updating, and maintaining sensitive records, as well as providing comprehensive administrative support to the wider MASH team.

Due to the nature and location of this role, successful applicants will be required to undergo a Police Vetting process.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we encourage you to submit your application as early as possible.

About you

You have experience of working within a Business Support/ Administrative role supporting operational delivery

You have previously worked in fast changing, dynamic environments.

You are a strong, effective communicator experienced in using multiple channels

You have excellent IT, numeracy, analytical, interpretative skills and you pay attention to detail.

This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Barred List check

When applying please ensure your supporting statement details how you fulfil the essential criteria set out in the person specification as this will be used for shortlisting. You will need to provide a full employment history including any gaps since leaving full time education

At Northamptonshire Children’s Trust, children, young people and families are at the heart of all we do – in every decision we make and every action we take. Our mission is driven by the unwavering commitment to achieving the best outcomes for them. The Trust is wholly owned and funded but operationally independent from the Councils.

Our workforce are our most valuable asset and are pivotal to making the services and support we offer to children, young people and families who need us to be the absolute best we can be.

We value our colleagues and empower them to be able to do the best job of their lives every single day, working in a culture of support and kindness where achievements are celebrated and creativity is very much welcomed.

At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a disability confident employer and have a commitment to care leavers who we guarantee an interview if they meet the essential criteria.

Join our dedicated team and be a part of an organisation where your work makes a real difference.