Executive Assistant

Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.

Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. 

Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited.

If these are values you share, we would love you to join our team.

Scope of the Role:

To provide a top level, highly confidential and effective Assistant support to the Executive Committee members based in our offices at Kensington, London.

Duties & Responsibilities:

• Have a good knowledge of the businesses strategy and contacts to deal efficiently with or refer enquiries (both external and internal) in a discreet and highly professional manner.
• Support the local Executive Committee members in managing their professional diary. Monitoring and prioritising their workload, delegating and actioning tasks where necessary to help meet deadlines.
• Plan and manage business travel and accommodation arrangements for Executive Committee including organising necessary itineraries.
• Collate, manage and ensure prompt payment of expenses.
• Participate in projects including preparation and compilation of presentations if required.
• Arrange meetings as requested including meeting room bookings and room set up, ensuring a complete agenda is issued in advance and taking minutes where necessary.
• Meet and greet visitors at all levels of seniority.
• Screen telephone calls, manage enquiries/requests and handle them accordingly. Deal with both email and verbal correspondence on behalf of the Executive Committee members, keeping them informed of any urgent matters and following up on actions.
• Support with any relevant ad hoc requests.

Culture:

• Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
• Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
• Act as an ambassador for Mulberry and communicate positively about the brand.

Sustainability:

• As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.
• Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.

Skills & Knowledge:

• Previous PA/EA experience preferred.
• Ability to communicate (orally and in writing) with people at all levels maintaining the strictest confidentiality and security of conversations, documentation and files at all times.
• Experienced Microsoft Office user (Outlook, Excel, PowerPoint).
• Highly developed organisational skills, attention to detail and ability to multitask.
• Ability to use initiative and remain calm under pressure.
• Ability to prioritise and meet deadlines.
• Ability to offer discretion and confidentiality at all times is essential.
• Self-motivated, proactive and highly flexible.