Volunteer Lead

Volunteer Lead – HR Department

Job Type: Permanent

Location: Katharine House Business Centre, Stafford

Salary: £32,000 per annum

Hours: 37.5 hours per week

Application deadline: Sunday 16th August 2026

Telephone Interview date: Wednesday 19th August 2026

Face to face interview date: Wednesday 26th and Thursday 27th August 2026

Lead. Inspire. Empower.

Help build a volunteer community that makes every moment matter.

Behind every act of care, every smile, every conversation and every moment of support at Katharine House Hospice, there is a volunteer making a difference.

Our volunteers are the heart of our organisation. Their compassion, commitment and generosity help us provide outstanding care and support to local people living with complex, progressive illnesses and to the people closest to them. We are now looking for an exceptional Volunteer Lead to help shape, grow and champion our volunteer community.

Why this role matters

As our Volunteer Lead, you will play a pivotal role in delivering and developing a thriving volunteer programme that supports every area of the hospice.

You will inspire people to join our cause, create meaningful volunteering opportunities, build lasting community relationships and ensure our volunteers feel valued, supported and empowered to make a real difference.

This is an exciting opportunity for someone who enjoys working with people, developing talent and creating positive experiences that enable others to flourish.

What you'll be doing

You'll be at the forefront of volunteering across the hospice by:

• Leading the day-to-day delivery and development of our volunteer programme
• Attracting, recruiting and onboarding volunteers from diverse backgrounds
• Working with teams across the hospice to create rewarding volunteer opportunities
• Supporting and developing volunteers so they can thrive in their roles
• Building strong partnerships with local businesses, schools, community groups and volunteer networks.
• Promoting volunteering through events, campaigns and community engagement activities
• Championing an inclusive and positive volunteer culture
• Developing initiatives that recognise and celebrate volunteer contributions
• Monitoring volunteer engagement, retention and impact to continuously improve the volunteer experience
• Ensuring volunteer activities meet safeguarding, compliance and best practice standards.
• This role requires travel across all sites and attending events as required.

Who we're looking for

We're seeking a confident, enthusiastic and compassionate individual who can inspire others and build strong relationships across our organisation and community.

You'll bring:

• Experience in volunteer management, community engagement, HR support or a similar role
• Excellent communication and relationship-building skills
• Strong organisational and administrative abilities
• A proactive, creative and solutions-focused mindset
• Knowledge of safeguarding, safer recruitment and volunteer management best practice
• The ability to influence, coach and support colleagues and volunteers
• A genuine passion for helping people and making a difference.

Experience within a hospice, healthcare or charity setting would be advantageous, but what matters most is your enthusiasm, commitment and alignment with our values.

Why join Katharine House Hospice?

At Katharine House Hospice, every role contributes to something truly meaningful.

You'll be joining a dedicated and supportive team, helping to shape the future of volunteering and creating opportunities for people to have a lasting impact on the lives of patients, families and the wider community.

What we offer

• Flexible working
• Flexibility on hours and days available
• Working from home
• 1 day per week potential to work from home after initial period
• Annual leave
• 33 days per annum, which includes bank holidays (pro rata for part time), increasing after five and 10 years’ service.
• Pension scheme
• We match contributions up to 7% to a Aegon scheme. If you’re currently contributing to the NHS pension scheme you can continue to do so.
• Death in service benefit
• Reassurance should the worst happen. 2 x salary to your family.
• Employee assistance programme Providing support for your wellbeing.
• Training and development opportunities Continuous learning and professional growth.
• Occupational sick pay Support during times of illness.
• Healthcare cash benefit plan Contributory plan to help cover health-related expenses.
• Free on-site parking

In return, you'll enjoy:

• Meaningful work that changes lives The opportunity to shape and grow a strategic volunteer programme
• A supportive and collaborative working environment
• Ongoing learning and development opportunities
• The chance to be part of an organisation driven by compassion, excellence and community.

Join us and make a difference

If you're passionate about people, community engagement and empowering volunteers to achieve amazing things, we'd love to hear from you.

If you’re passionate about people and want to contribute to a mission that matters, we’d love to hear from you. Apply now and help us continue to provide exceptional care and support to those who need it most. If you’d like to know more about this role, without commitment, please contact the HR department on View phone number on jobs.swagapp.com.

The closing date is Sunday 16th August 2026 , however we may close this advert earlier, subject to response rates.

If you require any reasonable adjustment to participate in this process, please do not hesitate to contact HR on the number above.

Ready to make an impact?

Join Katharine House Hospice as our Volunteer Lead and help build a volunteer community that makes every moment matter.

Apply today and help us create more moments of care, compassion and connection.