Supported Housing Officer

Supported Housing Officer – Activities & Events

Salary: £34,904 + excellent benefits

Location: Goldings House, Hatfield

Hybrid working: Mainly office-based at Goldings House with some opportunities to work from home.

Contract: Fixed‑term contract (covering a secondment until October 2027)

Hours: 37 hours per week (Monday–Friday)

Are you looking to join a growing, values-led organisation with a clear social purpose?

At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve

If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.

Goldings House is our vibrant supported housing scheme, providing young people with a safe, supportive place to live while they develop the skills and confidence to move on independently. If you’re passionate about empowering young people, love creating engaging activities and want to make a real difference every day, this could be the perfect role for you.

We’re looking for a creative, energetic and supportive

Supported Housing Officer – Activities & Events to join our Goldings House team. This is a rewarding role where you’ll design and deliver a full calendar of activities, workshops and events that help young residents build independence, learn new skills and discover their strengths.

You’ll work closely with Supported Housing Officers and the wider Foyer team to understand residents’ needs, co‑create opportunities with them, and deliver sessions that build confidence, wellbeing and life skills. From budgeting workshops and cooking sessions to employment support, community events and wellbeing activities; you’ll be at the heart of helping young people thrive.

This is a hands‑on role where no two days are the same. You’ll bring ideas, enthusiasm and compassion, and you’ll play a key part in shaping the resident experience at Goldings House.

Working Hours: Due to the nature of work involved at Goldings House, our supported housing unit, you will be required to work on some evenings as part of this role. We will be more than happy this with you in more detail at the interview stage. If you have any questions about evening work you’d like to discuss before applying, please contact our recruitment team using: ***email_hidden***

Key Responsibilities

• Complete sign‑up assessments with new residents to understand their needs and aspirations
• Consult with young people to shape activities and influence services
• Design and deliver a varied programme of activities within an agreed budget
• Promote independence by helping residents understand responsibilities and develop essential life skills
• Connect residents to local opportunities including employment, training and wellbeing services
• Develop tools and workshops to help young people manage household finances confidently
• Support residents preparing to move on, including housing options, home maintenance, budgeting, cooking and shopping
• Plan and deliver learning sessions that build confidence and practical skills
• Work collaboratively with colleagues across the Foyer team

About You

You’re someone who genuinely cares about young people and believes in their potential. You bring positivity, creativity and patience and you know how to motivate, empower and support residents through challenges and successes.

You’re confident communicating with young people, colleagues and partners, even in difficult situations. You’re a team player who’s always willing to help, and you bring a proactive, problem‑solving mindset to everything you do.

Most importantly, you’re someone who can build trust, show empathy and create a safe, supportive environment where young people feel valued and encouraged.

What We’re Looking For

Must haves

• Experience supporting or motivating vulnerable young people
• Ability to communicate clearly and negotiate in challenging situations
• A positive, proactive approach to problem‑solving and service improvement
• Ability to empower, encourage and empathise with young people
• Strong teamwork skills and willingness to support colleagues

Nice to haves

• A relevant qualification in youth work, support work or similar, or willingness to work towards one

Benefits

At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.

• annual salary: £34,90 per annum
• 25 days holiday, increasing with service, plus Christmas closure and buy options
• Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
• Family-friendly leave: Enhanced maternity, paternity, and adoption leave
• Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
• Life cover and income protection
• Flexible working – hybrid options, modern offices, free parking & EV charging

And that’s just the beginning! We’re also thrilled to provide:

• Mental Health First Aiders available to support
• Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
• Funded training, qualifications & apprenticeships
• 3 paid volunteering days in the local communities
• Peer-recognition rewards platform
• Paid professional subscription (one per year)

Working Hours

• 37 hours per week.
• 09:00 - 17:30 Monday - Thursday
• 09:00 - 17:00 - Friday
• Some evening work required

Our Commitment

We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.

Closing Date: 23/06/2026

We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.