Credit Controller

Our client is seeking an experienced and proactive Credit Controller to join their finance team. This is an excellent opportunity for someone with strong communication skills and a keen eye for detail who enjoys building relationships while ensuring outstanding debts are collected efficiently and professionally.

Initially on a temporary basis with the opportunity to grow into a permanent position.

Working as part of a supportive finance team, you will be responsible for managing the sales ledger, maintaining customer accounts, and reducing aged debt while delivering excellent customer service.

Key Responsibilities of Credit Controller:

• Managing and maintaining a portfolio of customer accounts.
• Chasing overdue payments via telephone, email and written correspondence.
• Building strong relationships with customers to resolve payment queries efficiently.
• Allocating incoming payments accurately.
• Reconciling customer accounts.
• Investigating and resolving invoice and payment discrepancies.
• Producing and reviewing aged debtor reports.
• Negotiating payment plans where appropriate.
• Escalating overdue accounts in line with company procedures.
• Liaising with internal departments including Sales, Customer Service and Finance to resolve account queries.
• Assisting with month-end reporting and other finance administration as required.
• Maintaining accurate customer records and notes within the finance system.

Skills & Experience

• Previous experience within a Credit Control role.
• Excellent communication and negotiation skills.
• Strong organisational skills with the ability to manage multiple accounts.
• Confident using Microsoft Excel and accounting software.
• High level of accuracy and attention to detail.
• Ability to work independently as well as part of a team.
• Professional, resilient and customer-focused approach.