Pathology Order Communications Specialist | University Hospitals Coventry and Warwickshire NHS Trust

Coventry and Warwickshire Pathology Services (CWPS) have Pathology Laboratories across three NHS Trusts; University Hospitals Coventry and Warwickshire NHS Trust (UHCW), George Eliot NHS Trust (GEH), and South Warwickshire University NHS Foundation Trust (SWFT), offering services to 1.8 million patients across the region.

CWPS are looking for two Pathology IT/Order Communications Specialists (13-month fixed-term) to lead on managing the Pathology testing and associated project work for the roll-out of the new Cerner EPR Hospital system across GEH and SWFT. The EPR system is currently in use at UHCW which went live in 2024.

You will have experience of leading in project delivery, implementations and development of systems, as well as the use, maintenance and development of Order Communication Systems in a Healthcare environment. You will be familiar with and have used NHS Pathology Laboratory Information Management Systems and Hospital Patient Management systems.

You will have excellent communication and interpersonal skills, being able to establish and maintain working relationships with colleagues from a variety of professional and organisational backgrounds. You will be required to work with the GEH and SWFT programme teams, ICT teams, and the Cerner EPR programme and technical teams effectively.

You will primarily be based at the UHCW site but you may be required to occasionally travel to GEH and SWFT to meet with staff to support with the project.

The post holder will :-
• Support the implementation of the Cerner EPR Hospital system at GEH and SWFT
• Work with others to promote, train and embed Order Communications
• Be the point of contact and represent CWPS in meetings and on projects relating to Order Communications, liaising with practices and Trusts, visiting sites when required to help facilitate, maintain and develop use of OCS.
• Develop specialist knowledge of the implementation, maintenance and development of OCS in use throughout the areas served by the Pathology service.
• Be the point of contact for supporting Pathology service users; troubleshooting and resolving issues with OCS, passing on or escalating problems to the appropriate manager, department, and/or OCS provider as required.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
• To provide timely investigation, troubleshooting and support to users of the Order Communications Systems within Primary and Secondary Care in Coventry and Warwickshire.
• To support in communication to stakeholders including GP practices, Primary Care Networks (PCN) and Integrated Care Boards (ICB), and development of training materials for service users in the use of Order Communications. Ensuring clear precise documentation is available to assist others in proficient use of the systems, and in problem identification and solution.
• To alert the team to issues and risks as they are identified in a timely manner and to engage in the development of plans to mitigate for risks and to solve issues
• To work on projects related to OCS and on projects that improve paperless, electronic pathways and GIRFT, and/or improve partnership working, as directed by CWPS managers.

For further details please see the attached job description.

Secondment will be considered for internal candidates – If you are successful after interview, you must obtain approval from your current line manager to accept the offer.

This advert closes on Wednesday 10 Jun 2026