Field Care Supervisor/ Deputy Care Manager
A Role That Touches Lives
Location: Merton (Covering SM4, CR4, SW20, SW19, KT3 areas including Morden, Wimbledon, Mitcham, Raynes Park & surrounding areas)
About the Role
Are you passionate about care and making a difference every day?
We are looking for a dedicated and compassionate Field Care Supervisor to join our home care team in Merton.
As a Field Care Supervisor, you will play an important role in ensuring customers receive safe, reliable and person-centred care in the comfort of their own homes.
Working alongside with the Care Manager, care assistants, customers and families, you will support care delivery, monitor quality standards and help maintain excellent levels of service.
This is a key role within our domiciliary care service — connecting customers, care workers and the office team to ensure every person receives care with dignity, respect and kindness .
Field Care Supervisor – A Role That Makes a Difference
• Support customers to feel safe, respected, valued and cared for every day.
• Visit customers in their own homes, listen to their needs and understand what matters to them.
• Support and guide care assistants to deliver high-quality care with confidence and compassion.
• Carry out care reviews, supervision visits and spot checks to maintain excellent care standards.
• Recognise changes in customer needs and take action to improve wellbeing and safety.
• Build positive relationships with customers, families, care workers and healthcare professionals.
• Maintain accurate care records and support continuous improvement.
• Provide guidance, encouragement and support during everyday challenges.
• Promote independence, choice, dignity and person-centred care.
• Be part of a team that believes care is not just a service — it is about changing lives.
Job Description
Reports to
Care Manager
Summary of role
Responsible for implementing field – based quality control systems and providing support to all Care & Support Workers within a defined area.
Principal responsibilities
Skills and Personal Qualities
We are looking for someone who is:
• Self-motivated, organised, flexible and confident using their own initiative.
• Caring, approachable and able to communicate effectively with people from all backgrounds.
• Passionate about delivering excellent care and supporting others.
Experience and Qualifications
The following experience would be beneficial:
• NVQ qualification in Health and Social Care.
• At 3 years of experience working in domiciliary care or home care services.
• At least 3 years of care supervision or leadership experience in domiciliary.
• Full UK driving licence.
• A Nursing background will be good but not essential
• Knowledge of the Merton area or living locally.
Why Join Us?
At Caremark Merton, we believe our people are the heart of our service.
As a Field Care Supervisor, you will receive:
• Competitive salary with bonus opportunities.
• Paid training to support your development.
• Career progression opportunities within the care sector.
• Flexible working hours for a better work-life balance and customer’s needs.
• Company car support and onsite parking options.
• Company pension scheme for your future.
• Work phone provided for your role.
• Wellness programmes to support your wellbeing.
• A diverse workplace with a friendly and supportive family atmosphere.
Ready to Start Your Journey?
If you are looking for a Field Care Supervisor job in Merton where your work has meaning and your contribution is valued, we would love to hear from you.
Join Caremark Merton and become part of a team dedicated to delivering outstanding domiciliary care and improving lives every day.
To help us process your application quickly, please download and fill out the form below. Once completed, email it to us at the address provided immediately after submitting your application.
Upload Your CV (Required):
Submit CV via EmailDirect email: View email address on caremark.co.uk
Contact Us Today
Caremark Merton – Home Care Services
Phone: View phone number on caremark.co.uk
Email: View email address on caremark.co.uk
Address:
Caremark Merton
Gifford House
67C St Helier Avenue
Morden
SM4 6HY
Office Opening Hours
Monday – Friday: 9:00am – 5:30pm
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