Housing Partner
£30 - £32 per hourTemporary
Housing Partner (Housing Officer) – West & South West London
£30 to £32 per hour Umbrella | Onging Month Contract | Potential Extension | Urgent Requirement
Monday to Friday 9am to 5pm
Hybrid Working Available
We are urgently looking for an experienced Housing Partner to join a South West London Housing Partnership Team on a temporary basis.
This is an initial 1-month contract, with the potential for extension, and would suit an experienced housing professional who can hit the ground running and manage a varied tenancy and property management caseload. The Role:
£30 to £32 per hour Umbrella | Onging Month Contract | Potential Extension | Urgent Requirement
Monday to Friday 9am to 5pm
Hybrid Working Available
We are urgently looking for an experienced Housing Partner to join a South West London Housing Partnership Team on a temporary basis.
This is an initial 1-month contract, with the potential for extension, and would suit an experienced housing professional who can hit the ground running and manage a varied tenancy and property management caseload. The Role:
- Manage a patch of up to 600 properties , delivering proactive tenancy and property management services.
- Respond to and resolve customer enquiries effectively.
- Manage tenancy breaches and complex housing management cases.
- Support tenancy sustainment and take appropriate enforcement action where required.
- Manage cases through the legal and court process .
- Ensure homes and neighbourhoods are clean, safe and well managed.
- Build positive relationships with residents and local service providers.
- Work collaboratively with internal teams and multi-agency partners.
- Maintain accurate customer records and update housing management systems.
- Manage a varied caseload independently while meeting key performance targets.
- Be visible and approachable to residents and understand local neighbourhood issues.
- South West London
- Office attendance required for training, team meetings and collaboration days.
- Agile working available, including working from home or other locations between customer appointments.
- Own vehicle and full driving licence required – daily travel across the region will be necessary.
- Previous experience in a Housing Officer, Housing Partner, Neighbourhood Officer or similar housing management role .
- CIH Level 3 Housing qualification , or willingness to enrol within the first year (funded by the organisation).
- Experience using housing/customer management systems .
- Strong understanding of tenancy management and housing legislation.
- Experience managing tenancy breaches and enforcement cases through the court process.
- Confident managing challenging situations and difficult conversations with residents.
- Excellent communication, negotiation and problem-solving skills.
- Able to work independently and manage a busy caseload.
Vacancy posted 4 days ago
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