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Claims Handler - Motor & Home Insurance

£26k - £30k per annum
Full-time

Location: Leeds / Birmingham / Remote considered
Salary: £26,000 – £30,000 + overtime opportunities
Type: Full-time, permanent

Join a trusted name in personal insurance, providing essential support to policyholders during life’s unexpected events. Our client is a leading insurer with a strong reputation for fairness, speed, and service in the motor and home claims space. Whether responding to weather-related damage or post-accident vehicle claims, you’ll play a vital role in helping people get back on their feet quickly and with confidence.

Why this role?

Motor and home insurance remain non-negotiables for most households—and claims services are critical during economic uncertainty or natural disruptions. This role offers stability, progression, and a genuine opportunity to make a practical difference for customers. Perfect for detail-oriented individuals with a passion for accuracy and service.

Key Responsibilities:

  • Assess and manage incoming home and motor insurance claims
  • Liaise with policyholders, garages, contractors, and internal teams to facilitate settlements
  • Investigate any inconsistencies or potential fraud, escalating when needed
  • Maintain accurate records and ensure customers are updated regularly on the progress of their claim
  • Meet service level agreements (SLAs) and support compliance standards

What we’re looking for:

  • Experience in insurance, financial services, or legal administration
  • Excellent written communication skills and a sharp eye for detail
  • Able to manage multiple claims and meet response times
  • Organised, resilient, and focused on resolving issues efficiently

What’s in it for you?

  • Competitive salary between £26,000 – £30,000, depending on experience
  • Regular overtime opportunities for additional earnings
  • Hybrid and remote working options available
  • Comprehensive training and clear progression pathways
  • Supportive team environment with access to wellbeing and learning resources
  • Company pension, holiday allowance, and recognition programmes

This is a role where your calm, clear thinking helps others through stressful moments. If you’re ready to grow your claims handling career in a respected organisation, apply today.

Get in touch with the team on View phone number on kingsgaterecruitment.co.uk or submit your CV using the link below

Vacancy posted 26 days ago
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