Technical Business Analyst - Telecommunications

Are you looking for an exciting new opportunity? 

Join a fast-growing fibre broadband provider committed to advancing digital equality across Britain by delivering full-fibre, gigabit-capable connectivity to over one million homes and businesses. Backed by an international investment consortium and led by an experienced team of telecommunications experts, the organisation is rapidly deploying its network across the East of England, focusing on communities underserved by larger providers. 

If you would like to learn more about this opportunity, feel free to reach out and apply today!

Key Responsibilities:

• Elicit, analyse, and document detailed business and system requirements across OSS/BSS domains
• Work closely with engineering, product, and third-party vendors to translate requirements into user stories and technical specifications
• Map and re-engineer business processes (BPM/BPR), identifying opportunities for optimisation and automation
• Support end-to-end delivery across change initiatives, including testing, validation, and stakeholder sign-off
• Analyse data flows, system integrations, and API interactions across multiple platforms
• Produce high-quality functional and technical documentation
• Collaborate with project managers and PMO to support structured delivery

Required Skills/Qualifications: 

• Proven experience as a Technical Business Analyst (3–5+ years)
• Strong background working within OSS/BSS environments (telecoms / ISP preferred)
• Demonstrable experience working on project delivery, not just BAU support
• Expertise in process mapping, requirements gathering, and documentation
• Experience working with integrations, APIs, and data flows
• Exposure to CRM platforms (e.g., Salesforce) and integration tooling (e.g., MuleSoft or similar)
• Strong stakeholder engagement and communication skills

Desirable Skills:

• Understanding of UK telecoms regulatory frameworks (Ofcom)
• Experience supporting digital transformation or cloud migration programmes
• SQL or data analysis capabilities
• Knowledge of GDPR and data governance

Contract Details:

• 6-month contract
• Outside IR35

Salary:

• £400 - £450 Per Day