Guest Experience Manager
Are you a fun loving people person looking for a career with a little more life? Join us as a Guest Experience Manager, where guest experience comes first and creating amazing memories is second nature.
The Role-
- Ensure that holiday accommodation meets and exceeds customer expectations and constantly review accommodation ensuring any issues are fed back to relevant departments
- Ensure that the reception area is customer focused and that all point of sale materials including flyers and promotions are correct, maintained and up to date
- Ensure that all communication lines, telephones & operational hours are managed and handled in a timely manner
- To ensure that all gas and electrical testing is carried out within the agreed timescale
- Manage budgetary costs for holiday sales and monitor and maintain effective cost controls
- Work in collaboration with all park teams and central support to ensure all standards across all areas are operating at a high level and offering a great service to customers.
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Holiday Sales - Guest Experience Manager - HS1 in Newquay, Cornwall vacancy
- ...promises, some of our Seasonal Sales Assistants go on to build... ...across hundreds of retailers, holidays, utility deals, tech and more!... ...of creating magical shopping experiences. From helping customers find the... ...deliveries and seasonal stock to manage. The role can be physically demanding...Holiday workLong-term contractPermanentFixed-term contractSeasonalFlexible hours
£28.2k per annum
...About The Role Job : Sales Executive Salary: £28,200 per year (OTE £35,220) Bonus... ...current full UK manual driving license Experience of working in a target driven environment... ..., Incentives & Rewards Buy More Holiday Scheme + Accrue Extra for Length of Service...Holiday workFull-timeOn-siteShift workWeekend work£30k - £35k per annum
...Charity Accounts Manager – Newquay / Hybrid – £30k - £35k There’s a lot to consider when moving on to a new job opportunity. The role... ...candidate: we’re more focussed on relevant technical and career experience than we are qualification status, so applications are invited...SuggestedPermanentFull-timeHybrid workingOn-site£12.71 per hour
...through full training What will you need? Previous cleaning experience is beneficial but not essential as on the job training will be... ...consist of: Immediate starts available Monthly pay Holiday – 28 days on a pro rata basis Flexible hours available with overtime...Holiday workHourly payPermanentPart-timeImmediate startFlexible hoursShift workWeekend workDay shiftAfternoon shiftEarly shift£13.25 per hour
...may also be available to cover holidays and absence. Working... ...spotless, and vibrant studio experience for every customer who walks through... ...closely with the Studio Manager, you'll help ensure the smooth... ...demonstratable skill At least 1 year sales/customer facing experience...Holiday workHourly payTemporaryFixed-term contractFlexible hoursShift workRotating shiftsWeekend work- Your Schedule. Your Goals. Start Delivering with Uber Eats. What is Uber Eats? Delivering with Uber Eats offers a flexible way of making money. It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work. See...TemporaryPart-timeSeasonalFlexible hoursWeekend work
- Your Schedule. Your Goals. Start Delivering with Uber Eats. What is Uber Eats? Delivering with Uber Eats offers a flexible way of making money. It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work. See...TemporaryPart-timeSeasonalFlexible hoursWeekend work
- £25k - £34k per annumEstimatedYour Schedule. Your Goals. Start Delivering with Uber Eats. What is Uber Eats? Delivering with Uber Eats offers a flexible way of making money. It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work. See...Full-timeTemporaryPart-timeSeasonalFlexible hoursWeekend work
£13.85 per hour
...Why join Anchor as a Care Assistant? ~ Accredited Living Wage Foundation Employer ~ Access to online GP appointments ~ Buy & Sell Holiday Scheme ~ Discounts on gym, fitness, and wellbeing services ~ Exclusive discounts on major brand shopping, holidays, phones,...Holiday workHourly payPart-timeSkilled worker visaShift workRotating shiftsWeekend work£12.97 per hour
...patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk. The working pattern for this... ...receptionists are key. What we offer From £12.97 per hour Holidays rising to 25 days (plus bank holidays) Health and wellbeing...Holiday workHourly payPart-timeWork from home£9.27 - £12.88 per hour
...every stay special with Daish’s Holidays Are you a passionate chef... ...great food and helping guests start their day with a fantastic... ...welcoming and enjoyable dining experience. You'll work closely with... ...Organised, with the ability to manage tasks effectively during service...Holiday workLive-inFlexible hoursEarly shift£13.06 per hour
...You are the first person many of our guests meet. And often the last before they leave... ...be helping a family check in before their holiday. The next you might be serving breakfast,... ...running smoothly. You Don’t Need Hotel Experience Some of our best Ground Floor Team Members...Holiday workHourly pay16 hoursPermanentFull-timePart-timeZero hours contractFlexible hoursShift workAfternoon shift£13.85 per hour
...trust, and genuine care. Benefits ~ Accredited Living Wage Foundation Employer ~ Access to online GP appointments ~ Buy & Sell Holiday Scheme ~ Discounts on gym, fitness, and wellbeing services ~ Exclusive discounts on major brand shopping, holidays, phones,...Holiday workHourly payFull-timeSkilled worker visa£2,983.5 per month
...Summary We’re looking for a Holiday Cottage Cleaner to prepare our unique holiday... ...our Holidays Team between the Property Management and Visitor Experience Officers. Completing important... ...everything’s pristine and ready for the next guests to arrive. This will include making...Holiday workOdd jobPermanentPart-timeFlexible hours- £37k - £49k per annumEstimated...contracting expertise—to join our Contract Management team. The successful applicant will... ...equivalent legal professional. • Strong experience in IT contract negotiation and commercial... ...0% Performance related bonus ~30 Days holiday and maximum of 8 public holidays (pro-...Holiday workFull-timeHybrid workingOn-site
- £42k - £57k per annumEstimated..., UK Overview of role The Delivery Manager (DM) is responsible for successfully delivering... ...of the portfolio Knowledge, Experience & Skills For Waterfall Prince2 Practitioner... ...10% Performance related bonus ~30 Days holiday and maximum of 8 public holidays (pro-...Holiday workLong-term contractHybrid workingOn-siteImmediate start
- ...Regulatory Oversight Lead Salary : Competitive rates (dependent on experience and qualifications) Job Type : Contract basis (Project-based... ...& Culture ~ Provide structured supervision to the Registered Manager Offer professional challenge and performance scrutiny...SeasonalImmediate startMonday to FridayShift work
£16.35 per hour
...-notch care consistently. Collaborating closely with the Deputy Manager, you'll oversee shifts, manage staff assignments, conduct medication... ...advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more Career Ongoing personal and...Holiday workFixed-term contractFlexible hoursShift work- ...include a cover letter outlining how you would manage these visits and your ability to attend... ...excel and data analysis skills Proven experience working within financial compliance,... ...flexibly across the week. Enhanced, flexible holiday options Company Pension Contribution ,...Holiday work40 hours/weekPermanentFull-timePart-timeOn-siteMonday to FridayFlexible hours
- £27k - £38k per annumEstimated...output. What We're Looking For Proven experience in a graphic design role, ideally within... ...skills with the ability to manage multiple projects and meet deadlines A... ...on business needs. Enhanced, flexible holiday options Company Pension Contribution ,...Holiday work40 hours/weekFull-timePart-timeFixed-term contractHybrid workingOn-siteWork from homeMonday to FridayFlexible hours
£15 per hour
...and looking for end-of-lease cleaners to join our team and complete residential cleaning assignments in your local area. If you have experience in end-of-tenancy cleaning and are committed to high standards, we'd like to hear from you. Main Duties Carry out professional...Hourly payPart-timeFlexible hoursWeekend workWeekday work£15 per hour
...parking costs covered, except where only street parking is available What We Need From You ~2+ years of end-of-tenancy cleaning experience ~ Excellent attention to detail ~ Able to complete cleaning jobs independently ~ Own cleaning equipment and products ~ Own...Hourly payFull-timePart-timeFixed-term contractMonday to FridayFlexible hoursWeekend work£15 per hour
...only option is street parking What You'll Need At least 2 years of previous end-of-tenancy cleaning experience Confidence working independently and managing your own workload Excellent attention to detail and high cleaning standards Your own cleaning...Hourly payPart-timeMonday to FridayFlexible hoursWeekend workWeekday work£15 per hour
...~ Client parking costs covered (excluding street parking) Essential Requirements Minimum 2 years' end-of-tenancy cleaning experience Excellent communication skills Able to work independently and maintain high cleaning standards Must supply your own cleaning...Hourly payPart-timeFlexible hoursWeekend workWeekday work£15 per hour
...Paid travel time where applicable ~ Client parking costs covered (except where only street parking is available) ~2+ years’ experience in EOT cleaning ~ Carpet cleaning experience is helpful ~ Good understanding of cleaning products and safety ~ Ability to follow...Hourly payFull-timePart-timeMonday to FridayFlexible hoursWeekend work£15 per hour
...costs covered, except where only street parking is available Who We're Looking For Minimum 2 years' end-of-tenancy cleaning experience Excellent attention to detail and high cleaning standards Able to work independently without supervision Own cleaning equipment...Hourly payPart-timeMonday to FridayFlexible hoursWeekend work£15 per hour
...the only option We're Looking For Someone Who Has A minimum of 2 years' experience in end-of-tenancy cleaning Excellent cleaning standards and an eye for detail The ability to manage jobs without direct supervision Their own cleaning equipment and products...Hourly payFull-timePart-timeFixed-term contractMonday to FridayFlexible hoursWeekend work£15 per hour
...~ Travel time paid where applicable ~ Client parking expenses covered, except where the property only offers street parking Experience & Requirements We're looking for cleaners who: Have at least 2 years' end-of-tenancy cleaning experience Are confident working...Hourly payFull-timePart-timeFixed-term contractFlexible hoursWeekend workWeekday work£15 per hour
...covered (except where only street parking is available) Requirements: Previous experience completing end-of-tenancy cleaning to a high standard Ability to work independently and manage your own workload Good attention to detail and commitment to quality Must...Hourly payFull-timePart-timeFixed-term contractMonday to FridayFlexible hoursWeekend work£15 per hour
...where applicable ~ Client parking costs covered (except where only street parking is available) Minimum 2 years’ deep cleaning experience Carpet cleaning experience an advantage Strong knowledge of cleaning products, chemicals, and safe practices Able to follow...Hourly payFull-timePart-timeMonday to FridayFlexible hoursWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Holiday Sales - Guest Experience Manager - HS1. Be the first to apply!
Related searches
- part time holiday Newquay, Cornwall
- holiday cover Newquay, Cornwall
- working holiday Newquay, Cornwall
- holiday Newquay, Cornwall
- sales and customer support Newquay, Cornwall
- sales training work from home Newquay, Cornwall
- equipment sales Newquay, Cornwall
- trainee medical sales medical devices Newquay, Cornwall
- full time sales Newquay, Cornwall
- sales team Newquay, Cornwall