Salary: £23,500
Location: Glasgow - hybrid working
Shifts: Mon-Fri 9 am to 5 pm - 6-month fixed-term contract
Are you an Administrator ready to take your career to the next level?
Our client is one of the UK’s leading motor finance companies, who are a different kind of car finance lender – they use a mix of technology and financial acumen and have a brilliant team to provide a flexible approach to car finance. Not only is this their approach to business, but it is ingrained in their culture and who they are as an employer.
They work with prominent franchised and independent dealers as well as leading specialist intermediaries. They challenge the traditional approach taken in this sector by providing a uniquely flexible and agile offering that aims to meet car buyers' and retailers' rapidly changing needs.
They have created a culture where their values of being solutions-focused, transparent, adaptable, responsive and teamwork are the foundation of everything they do. They pride themselves on helping to develop their staff within their profession, and on top of that, they are sitting with a Trustpilot score of 4.7 and excellent customer service reviews.
This role is ideal for a results-driven individual who is eager to progress in their career and put their excellent administration skills to good use.
What does the day-to-day look like?
- Ensure CMC complaints and customer commission complaints are logged and managed in line with Startline procedures and standards.
- Proactively and efficiently managing the team shared inboxes to ensure all queries and complaints are logged or directed correctly and according to FCA guidelines.
- Providing internal & external customers with a professional and efficient service whilst demonstrating the Startline values to help maintain and strengthen relationships across the organisation.
- Contacting third parties/customers for further information where required via email and telephone.
- Where required, support the wider Compliance Team activities
What shifts would I be working?
- Monday to Friday 9 am to 5 pm - no evenings or weekends. Hybrid working, minimum 2 days per week in the office
In return, our client offers a competitive benefits package including:
- 15% contributory pension
- Discretionary bonus - paid annually
- 33 days annual leave
- Life Assurance (x4)
- Wellbeing initiatives
Please note that all successful candidates will be subject to background checks, which include 5-year work references, criminal background checks and credit checks.
Interested? Get in touch with David Colquhoun at View email address on hrcrecruitment.co.uk
HRC Recruitment is an equal opportunities employer and all applications will be treated as such.
Vacancy posted 3 days ago
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