Junior Project Manager (m/f/d)

About ICE Services

ICE Services is a music technology company built by rightsholders, for rightsholders. We simplify the complexities of the music royalty chain through an innovative suite of licensing, processing, and copyright services, enabling our customers to  accurately and efficiently compensate  songwriters and composers   for the use of their works.  

A joint venture between PRS, STIM, and GEMA, ICE Services is the result of a big vision for the industry that harnesses years of combined experience in the multi-territory music market.  Serving over 330,000 rightsholders and leveraging a copyright database comprising 55 million musical works, ICE Services’ operations touch 250+ territories to distribute more than €1bn in royalties per year, with a total of over €5bn distributed to date.  

We’re based in the UK, Germany, and Sweden.  

About the Role

The Junior Project Manager will support the successful delivery of internal projects across the organisation as part of the Project Management Office (PMO).

Working alongside experienced Project Managers, the role will help coordinate project activities, maintain delivery plans and governance records, engage stakeholders and ensure that progress, risks, issues and decisions remain visible.

The successful candidate will initially support larger or more complex projects while taking increasing responsibility for smaller projects and defined workstreams as their experience develops.

This is an entry level project management position designed for someone who has gained experience working within projects or project teams and now wants to develop a long term career in project and portfolio management within a technology focused organisation.

The role currently reports to the Director of Risk & Assurance and is expected to report to the Portfolio Manager as the PMO structure develops.

Key Responsibilities:

• Support the planning, coordination and delivery of internal projects and defined project workstreams.
• Take ownership of smaller or lower complexity projects, with guidance and oversight from an experienced Project Manager or the Portfolio Manager.
• Help develop and maintain project plans, schedules, milestones, actions and dependencies.
• Maintain accurate project information within Monday.com and other relevant workflow, reporting and collaboration tools.
• Coordinate project meetings, including preparing agendas, capturing actions and decisions, and following up with owners.
• Monitor progress against agreed plans and highlight potential delays, resource constraints or delivery concerns.
• Maintain project risks, assumptions, issues and dependencies, ensuring these are reviewed regularly and escalated when appropriate.
• Support project managers in managing scope, timescales, resources, quality and expected outcomes.
• Produce clear and timely status updates, dashboards and supporting information for project stakeholders and governance forums.
• Build positive working relationships with stakeholders across business, operational, product and technology teams.
• Help ensure project documentation is complete, accurate, appropriately controlled and stored in agreed locations.
• Support the management of project changes by documenting requests, assessing their potential impact and ensuring decisions are recorded.
• Assist with project initiation and closure activities, including objectives, deliverables, lessons learned and handover into business as usual operations.
• Support the tracking of project benefits and outcomes following implementation.
• Apply the organisation’s project management standards while recognising where processes should be proportionate to the size and complexity of the project.
• Contribute to the continuous improvement of PMO processes, templates, reporting and ways of working.
• Participate in training, mentoring and professional development to build capability across recognised project management approaches.

Requirements and Qualifications:

Essential:

• Some practical experience working on projects, change initiatives or within a project team. This may have been gained through employment, an internship, placement, apprenticeship or an internal project assignment.
• A basic understanding of the project lifecycle and how work is planned, coordinated, monitored and delivered.
• Experience using workflow, task-management or collaboration tools, with the ability to use or quickly become proficient in Monday.com.
• Good working knowledge of standard Microsoft 365 applications, particularly Excel, PowerPoint, Teams and SharePoint.
• Experience organising information, monitoring actions or deadlines and producing clear written updates.
• Good standard of written and verbal English.
• Able to work with colleagues and stakeholders from different teams and levels of seniority.

Desirable:

• Exposure to PRINCE2, Agile, Scrum, P3M, APM or another recognised project or change-management methodology.
• A foundation-level project management qualification, or a willingness to work towards one, such as PRINCE2 Foundation, APM Project Fundamentals Qualification or an equivalent credential.
• Experience working within a technology, digital, data, software, product or operational change environment.
• Experience maintaining project plans, RAID logs, status reports, dashboards or governance documentation.
• Awareness of business cases, project benefits, change control and project governance.
• Experience using Monday.com dashboards, automations, forms or reporting functionality.

Person Profile

• Highly organised, with the ability to manage multiple actions, deadlines and priorities.
• Proactive and comfortable following up with others to keep work progressing.
• A clear and confident communicator who can adapt their approach to different audiences.
• Collaborative and able to build constructive relationships across different teams.
• Curious and willing to learn about the organisation, its technology and how its services operate.
• Analytical and attentive to detail, while remaining aware of wider project objectives and outcomes.
• Comfortable working with data, plans, dashboards and structured documentation.
• Able to identify emerging problems and raise them early rather than allowing them to affect delivery.
• Dependable, accountable and willing to take ownership of assigned work.
• Adaptable and comfortable working in an environment where priorities may change.
• Open to feedback and committed to continuous professional development.
• Pragmatic, recognising that project controls should support delivery rather than create unnecessary administration.

What we offer:

• Competitive local benefits based on your location
• We promote flexible working regarding time and/or place
• Both mental and physical health initiatives
• Corporate pension scheme 
• Comprehensive training and development opportunities 
• Industry insider events, team socials and company events
• Enhanced holiday allowance 

We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. 
We are committed to making all stages of our recruitment process accessible to candidates with disabilities. Please speak to our recruitment team and we will work with you to make reasonable adjustments to ensure you can perform at your best throughout your application.