Field Manager- South

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. 

Where will you be working?

At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.

We deliver full network cycle services for fixed, private and mobile operators.

Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.

Want to come and be a part of it?

What will you do?

• Team Leadership & Development:

Build a self-led, high-performing team that demonstrates customer-focused behaviours and a culture of ownership. Support the Regional Operations Manager in setting clear expectations and performance standards and underpin team utilisation and flexibility with a robust training strategy. Lead from the front in embracing business change and transformation programmes focused on cost, revenue, customer, and people.

• Operational Delivery:

Execute and deliver all programmes of work across your patch, ensuring performance and quality metrics support revenue and customer on-time service delivery. Collaborate with the Regional Operations Manager to ensure all planned and reactive engineering works are completed on the day, to the required specification and standards. Maintain accurate and timely updates to records and systems in line with business and client requirements.

• Safety & Compliance:

Ensure a culture of safety in your team through training, support, checks, and safety engagement. Conduct regular inspections and certifications on all engineers’ equipment and tools. Work closely with the Regional Operations Manager and internal SHEQ teams to meet all safety standards, championing a ‘zero harm’ mentality and compliance with risk assessments and safe working practices.

• Resource & Asset Management:

Ensure your team is equipped for the job with appropriate tools, PPE, and vehicles, monitoring quality through regular inspections. Oversee asset management processes and fleet requirements, ensuring compliance and suitability in line with company expectations.

• Stakeholder Engagement & Collaboration:

Develop strong working relationships across all business stakeholder partners, working collaboratively to improve customer outcomes and business performance. Act as a key interface for clients and internal teams, supporting the Regional Operations Manager in stakeholder engagement and operational readiness.

• Reporting & Administration:

Provide general reporting both internally and with the customer. Ensure all personal administration is kept up to date and all work is carried out in accordance with company quality procedures.

• Continuous Improvement:

Support the Regional Operations Manager in driving business improvement and change initiatives, investigating underperformance, and implementing improvement plans.

• Other Duties:

Participation in the on-call rota may be required. Other duties may include but not be limited to: Attend site surveys to enable the production of design and requirement documents. Assist with compiling technical BOMs, designs, and high-level plans for accurate quotations. Support Field Engineers with installation, commissioning, and handover of a wide range of technologies.

What will you bring?

• Competence:
  Results-driven, with a track record of operational grip and integrity. Able to deliver results that matter for customers and the business by balancing cost, quantity, quality, and empowerment.
• Skills:
  Strong IT skills (including Microsoft products and CLI commands)
• Effective written and oral communication
• organisational skills, ability to build strong stakeholder relationships.
• Capable of influencing and negotiating to achieve business and customer outcomes.
  

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include. 

• Matched or contributory pension scheme. 
• Online GP service, 24 hours a day, 365 days a year. 
• Employee assistance programme. 
• My Rewards portal, access to 1000’s of retail discounts. 
• Life assurance. 
• Cycle to work, salary finance and give as you earn schemes. 
• Enhanced maternity, paternity leave and adoption leave. 
• Reward and recognition scheme

In addition, this role offers;

• Company car and fuel card with a range of EV and hybrid vehicles to choose from
• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

· We’re responsible and go further for our people, clients, communities and the planet

· We’re open and seek new and better ways of exceeding expectations

· We’re together and as one team; the whole is greater than the sum of the parts

· We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGROUPT  INDNAT