Assistant Merchandiser | Lookfantastic

About THG  

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.  

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.  

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.  

With us, you’ll go further, faster. What are you waiting for? 

Life at THG Beauty 

We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands inclusive of ESPA, Ameliorate and Christophe Robin, with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader. 

Why be an Assistant Merchandiser at THG Beauty? 

Reporting into the department Merchandiser, you will be assisting in the management of the intake and stock profile of your department through supporting the critical path process and problem solving to improve efficiencies. You will have a key focus on trade and use your knowledge to help drive department KPIs.

As  an Assistant Merchandiser , you’ll:  

• Oversee end to end purchase order management with long term focus on reaching optimum on site stock availability; ensuring that all orders are on track for on time delivery with admin through maintenance of the team delivery schedule.
• Reviewing and resolving inbound issues with Supply and Warehouse teams; liaising with suppliers and buyers to resolve queries.
• Understand department trade and how to maximise bestsellers within their role
• Uses critical path influence and trading knowlegde to ensure brands and bestsellers reach their full potential
• Supports the clearanace of under performing stock
• Builds, refreshes and circulates regular and ad-hoc reports
• Contributes ideas for department trade and strategy
• Builds and maintains strong brand relationships in order to support critical path and business needs
• Independently stock manage a portfolio of brands / suppliers, carrying out weekly replen, attending brand calls and driving overall stock health.
• Works closely and collaboratively with buying counterpart
• Always looking for ways to improve ways of working and efficiencies on the team
• Oversees general housekeeping duties
• Supporting and coaching of junior members of staff

What skills and experience do I need for this role? 

• Strong commercial awareness
• Organised & self-motivated, works well on their own initiative yet is also seen as a key team player.
• Analytical skills and attention to detail
• Problem solver
• Strong IT skills – Excel experience is a must
• Relevant experience - strong MAA looking for next step or existing AM

What’s in it for me? 

Career Development  

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.  

• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.  

Enhanced Leave  

• 25 days annual leave plus bank holidays.  

• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! 

• Enhanced maternity and paternity pay, depending on length of service.  

• Up to 10 days compassionate leave.  

• Buy back up to 3 days each year.  

• Unlock 2 days volunteer leave after 12-months.  

Wellbeing Support  

• Access face-to-face and virtual appointments with our in-house GP.
   
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.  

• State-of-the-art on-site gym.  

• Access to our on-site physio.  

Other Perks  

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.  

• Subsidised bus pass from Manchester City Centre to our ICON office.  

• Up to 50% staff discount on THG brands.  

• On-site staff shop.
   
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.  

• Anniversary gifts when you hit 5 and 10 years of service.  

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.