Job title: Receptionist/Administrator
Location: Camden Health Improvement Practice
Salary: £27,838.36 (pro rata)
Hours: 30 Hours
Camden Health Improvement Practice is primary health care service for homeless people and those with substance misuse, alcohol, and mental health problems, based in the Borough of Camden. Patients are fully registered with the practice and can access the full range of services provided available in general practice. The service provides a mixture of drop-in and appointment sessions to cater for the needs of the patients.
Help us to deliver great primary care by improving access, outcomes and patient experience.
At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other – because we CARE.
Caring
We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.
Ambitious
Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
Resourceful
Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.
Excellence
We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.
Main Responsibilities:As a valued member of the Operose Health team, your key duties will include:
- Dealing with queries from patients including sending responses
- Sending emails on behalf of the clinical team where appropriate
- Resolving unmatched results and allocating appropriately
- Taking safeguarding meeting minutes
Completing any administrative tasks as a result of the meeting
Re-allocating any lab results to another clinician when someone is on leave
What we look for in new colleagues:
- Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
- Must have basic PC skills such as Word, Excel and email.
- Able to work within processes, procedures and maintain confidently and data security.
- Previous experience of working in the NHS is welcome but not essential.
Package Description:
How we’ll support you:
- 27 days annual leave plus bank holidays pro rata.
- Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
- The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
- Car benefit scheme – specialising in electric vehicles.
- Cycle to work scheme.
- Travel season ticket loans
- Discount cards.
- Employee wellbeing services including free yoga videos and employee wellbeing app.
Vacancy posted 8 days ago
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