HR Apprentice

Summary

Ichiban UK is a privately owned sushi manufacturer producing own label and branded sushi for the UK market. We have been one of the UK’s largest sushi producers for almost two decades and moved to our current site in Earl Stonham, Suffolk in 2007. There is an exciting opportunity for an HR Apprentice to join their team.

Wage

£16,640 a year

Training course

HR support (level 3)

Hours

Monday-Friday (8:00am-5:00pm) - 1 hour for lunch.

40 hours a week

Start date

Monday 24 August 2026

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Looking to start a career in Human Resources? This is a great opportunity to join a supportive HR team and gain real experience while working towards a recognised qualification.

As an HR Apprentice, you'll support the day-to-day work of the HR team, learning how we provide advice and support to managers and employees across the organisation. You'll gain hands-on experience in areas such as recruitment, employee records, and general HR administration.

Main roles and responsibilities:

• Supporting recruitment activity, including arranging interviews and preparing paperwork.
• Maintaining accurate employee records and HR systems.
• Assisting with onboarding new starters.
• Providing general administrative support to the HR team.
• Responding to basic HR queries and signposting where needed.
• Learning about HR policies, processes, and employment practices.

Where you'll work

Church Farm
Stowmarket
IP14 5EE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WEST SUFFOLK COLLEGE

Training course

HR support (level 3)

What you'll learn

• Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
• Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
• Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
• Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
• Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
• Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
• Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

• The learner will be studying the HR Support Level 3 Apprenticeship Standard qualification.
• CIPD Level 3 Foundation Certificate in People Practice. 

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Team working
• Initiative

Other requirements

Due to our location, applicants must hold a valid driving licence and have access to their own vehicle.