Continuous Improvement & Compliance Apprentice

Summary

The Continuous Improvement & Compliance Apprentice will work closely with the Head of Continuous Improvement & Compliance and the wider team to identify opportunities for improvement across the business.

Wage

£16,640 a year

Training course

Improvement technician (level 3)

Hours

Monday - Friday, 8.00am - 5.00pm.

40 hours a week

Start date

Thursday 19 November 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Day to day tasks will include:

• Support the identification of areas for improvement across manufacturing, warehouse and business processes
• Assist with analysing processes, identifying root causes and recommending practical solutions
• Help plan, implement and monitor continuous improvement projects using Lean tools and techniques
• Collect and analyse performance data to identify trends, inefficiencies and opportunities to reduce costs
• Work alongside the Head of Continuous Improvement & Compliance and wider teams to support improvement activities
• Assist with risk assessments and accident investigations, helping identify root causes and prevent reoccurrence
• Support BSI and ISO audits, ensuring documentation and procedures are maintained and up to date
• Help monitor non-conformances and identify opportunities to improve product quality and customer experience
• Track project progress against agreed deadlines, quality standards and cost targets
• Communicate with colleagues and stakeholders to promote best practice and encourage a culture of continuous improvement

Where you'll work

Stafford Park 6
Telford
TF3 3AT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Training course

Improvement technician (level 3)

What you'll learn

Course contents

• Compliance: Work in accordance with organisational controls and statutory regulations.
• Communication: Share improvement progress through appropriate reporting.
• Project management: Plan, manage and implement improvement activities. Identify and support management of risks. Develop the business case for improvement activity and implementation.
• Change management: Engage through communications. Reinforce – positively and negatively. Effectively coach peers.
• Principles and methods: Use a structured method and appropriate improvement tools engaging with subject matter experts to deliver business benefits.
• Project selection and Scoping: Identify and scope improvement projects and establish clear measurable objectives.
• Problem definition: Develop a problem or opportunity statement supported by validated data.
• Voice of the customer: Apply techniques to identify customers, their requirements and translate these to metrics.
• Process mapping and analysis: Apply process mapping tools to visualise processes, analyse process performance establishing key insights for performance improvement.
• Lean tools: Apply techniques such as identification and removal of 8 wastes, 5S (Sort, Shine, Set, Standardise, Sustain), standard work, kaizen, visual displays and controls, error proofing, preventative maintenance.
• Data acquisition for analysis: Develop data collection plan and validated measurement processes to understand performance.
• Basic statistics and measures: Establish patterns and trends in data over time using tally, pie, run/trend and pareto charts.
• Data analysis-statistical methods: Identify common and special cause variation.
• Process capability and performance: Analyse product/process performance using good quality data.
• Root cause analysis: Use cause and effect diagrams, technique of 5 whys and graphical analysis to understand and verify root causes.
• Identification and prioritisation: Identify and prioritise improvement solutions.
• Benchmarking: Recognise the value of sharing best practice.
• Sustainability and control: Create control and reaction plans with detection measures, identify opportunities to embed changes to leverage benefit to the business.

Training schedule

• The programme runs for approximately 16 months, consisting of 13 months of structured learning followed by a 3-month gateway and End-Point Assessment (EPA) period
• The apprentice will attend the training centre, In-Comm Training, Telford, TF3 3AJ for a series of workshops

Requirements

Essential qualifications

GCSE in:

Maths, English and Science (grade 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Number skills
• Team working
• Clean and tidy approach
• Punctual and adaptable
• Work on own initiative
• Positive approach
• Work driven

Other requirements

Must be able to travel to the training centre, In-Comm Training Services in Telford TF3 3AJ, as well as the company site in Telford, Stafford Park.