Abbott seeks a Technical Service Specialist to support diagnostic instrument customers across the Midlands. The role involves installing and maintaining diagnostic systems, performing upgrades, conducting site inspections, and delivering customer training.
Responsibilities
- Schedule and perform planned maintenance activities on diagnostic instruments
- Conduct site inspections and installations for new customers and contract preparations
- Execute IQOQ procedures during and after instrument installations
- Perform and document hardware and software updates and technical service bulletins
- Deliver operator training to customers following installations or system upgrades
Requirements
- Bachelor's degree or equivalent experience; medical, electrical, mechanical, or medical technology background preferred
- Proven track record in similar technical service position with management and customer references
- Strong customer engagement and stakeholder management skills
- Excellent product knowledge and understanding of diagnostic service delivery
- Proficiency with analytical tools and software systems
- Coaching and technical training abilities
- Strong problem-solving and communication skills
Vacancy posted a month ago
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