Bank Senior Registered Nurse

Job summary
Full UK NMC registration, Full Driving Licence and own transport essential
Shift times Monday-Sunday rota days and nights 8-8

About us
Sue Ryder St Johns Hospice is in Moggerhanger in Bedfordshire. We provide expert palliative and end-of-life care in the hospice and the community.

We are seeking an experienced, compassionate, and motivated Senior Registered Nurse to join our Community Palliative Care Team. This is a rewarding leadership role that combines expert clinical decision-making, telephone triage, team coordination, and staff management to ensure high-quality care and support for patients with palliative and end-of-life care needs.

Working as part of a multidisciplinary team, you will provide specialist advice and support to patients, families, carers, and healthcare professionals, helping to coordinate care and ensure patients receive the right support at the right time.

About the role
This is primarily a telephone-based role, acting as a key point of contact for patients, relatives, carers, and healthcare professionals. You will assess needs, provide advice and support, triage referrals, and coordinate access to appropriate services.

As the senior nurse on shift, you will also take responsibility for the day-to-day operational management of the service, ensuring safe and effective delivery of care across the community team.

Main duties of the job
About the role - This is primarily a telephone-based role, acting as a key point of contact for patients, relatives, carers, and healthcare professionals. You will assess needs, provide advice and support, triage referrals, and coordinate access to appropriate services. As the senior nurse on shift, you will also take responsibility for the day-to-day operational management of the service.

Key Responsibilities Include

• Provide telephone-based clinical support, advice, and symptom management guidance to patients, families, carers, and healthcare professionals.
• Triage referrals and coordinate access to appropriate local services and community resources.
• Act as the Nurse in Charge during shifts, providing clinical leadership and operational oversight.
• Lead and facilitate daily team huddles to ensure effective communication, prioritisation, and service delivery.
• Monitor workload, manage shift activity, and respond to changing service demands.
• Undertake line management responsibilities for Community SHCAs, including supervision, appraisal, performance management, and staff development.
• Work collaboratively with the Clinical Team Lead and Community Manager

About you
Our ideal candidate will have experience of working in Palliative and EOL Care. This experience may come from a hospice or alternatively, for example, from a high dependency unit, oncology or community service. They will be comfortable with leading junior staff and be able to offer support and advice when needed.

About us
Benefits

• Enhanced pay for unsociable hours
• Company pension scheme
• Continuation of NHS pension (terms and conditions apply)
• 27 days holiday rising to 33 with length of service plus bank holidays
• NHS annual leave honoured (terms and conditions apply)
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, were proud to support the Offer an Interview scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

Once in post you will have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

For more information on our Equity, Diversity and Inclusion work, please visit:

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Job responsibilities
Please see the supporting document for the full job description. If you have any further questions or enquiries then please do not hesitate to contact the Recruiter.

Experience
Essential

• Current registration with the NMC.
• Significant post-registration nursing experience, ideally within palliative care, community nursing, hospice care, or a related specialty.
• Experience of clinical assessment, triage, and care coordination.
• Excellent communication skills and confidence in providing telephone-based support and advice.
• Experience of leading teams and coordinating services in a fast-paced environment.
• Supervisory or line management experience, or a willingness to develop these skills.
• Strong decision-making, prioritisation, and problem-solving abilities.
• A compassionate and patient-centred approach to care.

Desirable

• Supervisory or line management experience, or a willingness to develop these skills.
• Experience in case management or community coordination
• Non-medical prescribing qualification or interest in developing

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, were proud to support the Offer an Interview scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
Once in post you will have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.