Service Delivery Supervisor
Location: Barnsley
Salary: £32,000 - £34,000
Reporting directly to the Account Manager, you will serve as the primary point of contact and first-line manager for your region’s operational team.
This hybrid position blends active field-based leadership - conducting site audits and providing direct technical guidance to our engineers - with office-based commercial oversight, including monitoring productivity, managing vehicle fleets, and quoting on remedial works. You will be instrumental in achieving the best possible financial and operational performance within your area, acting as a direct role model for our company values.
What You’ll Be Doing
Provide daily technical support, troubleshoot complex site issues, and conduct regular engineer audits to ensure work meets RAMS and client specifications.
Lead new-starter inductions, verify field competency, and actively mentor engineers to develop their skills.
Oversee the ordering of PPE and tools, and coordinate vehicle management (inspections, handovers, and maintenance).
Manage daily engineering operations, process timesheets, monitor productivity, and handle minor performance or conduct issues.
Scope, price, and track the financial performance of remedial projects while resolving day-to-day operational blocks.
Support client-facing Account Managers by providing operational context to contract KPIs.
What We’re Looking For
Strong experience in water hygiene, Legionella compliance, or mechanical services.
Proven track record leading, mentoring, or supervising field engineers.
Ability to quote remedial works, track job profitability, and monitor team KPIs.
Confidence to handle difficult conversations, build client relationships, and coordinate with internal teams.
A solution-oriented approach with a full UK driving licence for essential regional travel.
Why Work for HSL?
• Full training and clear career development pathways
• 22+ days annual leave + bank holidays
• Company pension scheme & sick pay scheme
• Free eye test every 2 years
• Access to Kinhub (wellbeing & financial support)
• Discounts with hundreds of retailers via Reward Gateway
About Us
HSL Compliance is one of the UK’s leading compliance specialists, helping organisations keep people safe. We work with local authorities, housing associations and businesses across the UK, providing essential services including water safety, fire safety and wider compliance solutions.
Our success is built on the dedication of our people, and we’re proud to offer a supportive workplace where employees can grow, develop and make a real impact.
Ready to Apply?
If you're looking for a varied role with real impact, and you enjoy working in a fast-moving environment, we’d love to hear from you.
Apply online today with your latest CV.
£65k - £70k per annum
Role Title Operations Manager / Operations Lead Cannock, Staffordshire To £70,000 Benefits Bonus Role Profile The Operations Manager is responsible for the smooth and efficient running of the Production, Supply Chain and Maintenance teams. You will ensure...SuggestedPermanentShift work£13.25 per hour
...Starting Salary: £13.25 per hour Your Role in the Team? As a Customer Service Team Leader at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. Your role will be to engage warmly with every visitor...SuggestedHourly payFlexible hours£27k - £30k per annum
Are you highly organised with excellent customer service and project coordination skills? Our client, a well-established and successful... ..., acting as the main point of contact from order through to delivery. Working closely with customers, the sales team and internal departments...SuggestedPermanentFull-time£30k - £40k per annum
Company: WALLACE HIND SELECTION Job Type: Permanent Salary: £30000 - £40000 / annuallySuggestedPermanent£45k - £50k per annum
...within existing accounts - additional programmes, materials, or services Manage customer scorecards, KPIs, and any formal performance... ...launches, engineering changes, or similar - from initiation through to delivery ~ Strong commercial literacy: able to read a margin,...SuggestedLong-term contractPermanentFull-time- £24k - £32k per annumEstimated...your career? We have an exciting opportunity for a Field Care Supervisor in Cannock. Join one of the UK’s leading domiciliary care providers... ...& Support Workers — while delivering outstanding home care services to clients in your community. Key Responsibilities: ✅ Conduct...
£12.48k per annum
...individual to join their team as part of a key role within the customer service and sales team Wage £12,480 for your... ...Sales, Operations and Finance to ensure smooth customer service delivery Share information effectively across departments Support...Monday to Friday- £25k - £33k per annumEstimatedNo CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Kitchen Team Leader at EGO - Cannock, you will support the Head Chef in building a kitchen...Full-timeFlexible hoursNight shift
£50k - £55k per annum
...trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK.... ..., strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities....- ...clients easy access to independent advice and a range of high‑quality insurance policies. Since then, we have built a reputation for service that’s second to none. About the New Business Insurance Executive role You’ll be part of the New Business team, responsible for...Full-timeHybrid workingOn-siteProbationary periodFlexible hours
- £35k - £47k per annumEstimated...opportunities, shaping strategy, and delivering exceptional customer service across the full project lifecycle. What you’ll do: Senior-... ..., technical, and site support teams to ensure smooth project delivery and market-leading service. Contribute to marketing and...Hybrid workingFlexible hours
£14.16k per annum
...5:30; Thu 08:30 - 16:00; Sat 15:00 - 19:00 To be a successful Delivery Manager, you will lead and inspire your team to prioritise outstanding... ...~ Access a digital GP and other free health and wellbeing services ~ Life assurance ~ You can register for a discounted health...Long-term contractPart-timeApprenticeshipSkilled worker visaImmediate startMonday to ThursdayFlexible hoursShift workWeekend work£14.34k per annum
...7:30; Tue 14:30 - 19:30; Thu 13:30 - 20:00 To be a successful Delivery Manager, you will lead and inspire your team to prioritise outstanding... ...~ Access a digital GP and other free health and wellbeing services ~ Life assurance ~ You can register for a discounted health...Long-term contractPart-timeApprenticeshipSkilled worker visaImmediate startMonday to ThursdayFlexible hoursShift workWeekend work- £56k - £74k per annumEstimatedJob Title: Contract Project Manager Contract Project Manager – Engineering / Manufacturing Project Manager – Engineering / Manufacturing Long Contract, 6–12 month Fantastic opportunity for a motivated Engineering Project Manager with experience of managing a number...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Delivery Supervisor. Be the first to apply!
- food service coordinator Cannock, Staffordshire
- manager system services Cannock, Staffordshire
- car service manager Cannock, Staffordshire
- regional service manager Cannock, Staffordshire
- service manager at nhs Cannock, Staffordshire
- adoption services manager Cannock, Staffordshire
- service excellence manager Cannock, Staffordshire
- support services manager Cannock, Staffordshire
- sterile services supervisor Cannock, Staffordshire
- service management coordinator Cannock, Staffordshire