Ward Hostess/Host

Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!

A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.

As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient's nutrition and hydration needs, you can make a real difference!

Here's an idea of what your shift pattern will be:

• Mon:
• Tues:
• Weds:
• Thurs:
• Fri:
• Sat: Evenings
• Sun: Evenings

Key responsibilities:

• Provide menus, take orders from patients and support with all dietary and allergen queries.
• Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
• Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
• Liaise with ward staff to ensure patients' needs are met in a timely manner.
• Offer a great customer service by always putting the patient first.

Our ideal Ward Hostess/Host will:

• Awareness of food & hygiene standards
• Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
• Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
• Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
• It doesn't matter if you've never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
• This position is subject to a Disclosure & Barring Service check; costs met by the employer.

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.