2nd Line Technician

2nd Line IT Support Engineer (Contract)

Contract Length: 3 Months
Location: Basingstoke
On Site Requirements: Hybrid
Full time working Monday to Friday

You'll join a small, proactive team, so a positive attitude, strong communication skills, and the ability to build good customer relationships are essential. Occasional travel to client sites is required.

Key Responsibilities

• Resolve support tickets via phone, email, remote tools and onsite visits

• Maintain secure and compliant end‑user devices

• Manage backups and monitoring tools

• Onboard new customers

• Deliver M365 modern workplace solutions (SharePoint, Teams, Intune, Defender, Entra ID)

• Support infrastructure upgrades

• Build and configure laptops/desktops

• Create and maintain documentation

If you are interested in this post please apply ASAP

2nd Line IT Support Engineer (Contract)