Relief Project Worker

Job description

Support People to Live Well in Their Own Community - Join Daisyhill in West Belfast At Daisy Hill, we provide supported living for adults living with mental health and complex support needs. Our goal is to help people live with dignity, feel rooted in their local community, and gain confidence through consistent, caring support. We’re looking for someone who’s kind, dependable, and ready to make a real difference, someone who will treat each person we support as an individual, not a task. What Makes Daisyhill Special? Daisyhill offers high-quality accommodation and tailored support for people with enduring mental health conditions. We focus on relationship-based care, recognising that trust and consistency are the foundation of recovery. Our team works closely with individuals, often building long-standing support relationships that help people: Reconnect with their routines Feel safe and heard Develop life skills and independence Rebuild social networks This is not just a job, it’s a place where you’ll become part of someone’s journey and have a direct impact on their quality of life. At Daisy Hill, no two days are the same, but every day is a chance to support someone to feel seen, supported and safe.

Responsibilities

• Develop and maintain a trusting and professional relationship with Service Users by acting in a supportive, empathetic manner towards them.
• Contribute to and help maintain a harmonious and therapeutic environment
• Support Service Users to manage their mental health, physical health and wellbeing through the development, implementation and monitoring of individual wellbeing and safety management plans.
• Support people in their daily routines, from meal prep and laundry to emotional wellbeing.
• Deliver personal care and medication support where needed.
• Promote independence through gentle encouragement and practical problem solving.
• Link people with local services, activities, and wellbeing initiatives.
• Be a steady presence through both the good and challenging days.

Skills and Qualifications

Essential Skills

• To be flexible as the role will involve working on a rota/shift basis in Supported Housing. Shifts will include early shifts, late shifts, night shifts, weekend and/or night cover as required to meet the needs of the scheme.
• Be educated to QCF/NVQ Level 2, or equivalent, in a related subject e.g. Care and 6 months paid experience supporting people within a health and social care setting.
• A minimum of 12 months paid experience supporting people within a health and social care setting.
• Have proven experience of motivating, supporting and mentoring Service Users.
• Experience of maintaining service user and agency records.
• Working knowledge of using IT systems.

Desirable Skills

• Strong teamwork skills and a willingness to pitch in.
• Respect for confidentiality and boundaries.
• A calm approach when things get tough.
• Motivation to learn and grow in your role
• Experience is welcome, but your values matter most

Further Information

The role will involve working on a rota/shift basis in Supported Housing. Shifts will include early shifts, late shifts, night shifts, weekend and/or night cover as required to meet the needs of the scheme. Just like Altigarron, we are proud of our West Belfast roots and the community-first ethos we bring into our work every day. Hours are 9-5 Monday-Thursday and Friday 9-4. Training and shadowing so you feel confident and supported. Tools for growth, access to Inspire’s development programmes. Mental health expertise, learn new skills and approaches A tight-knit team who care about their work and each other A local role in a well-established, community-based service.