User Researcher
Methods Business and Digital Technology Limited
Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.
Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.
We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.
Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.
Methods was acquired by the Alten Group in early 2022.
Requirements
Your role
We are looking for an experienced User Researcher to join our growing team on a permanent basis. You will have a passion for understanding and championing the user.
You will have experience of working on products and services in a public sector
environment, conducting user research on projects to a high ethical standard, with knowledge of GDS standards.
Your responsibilities will include:
● Championing the user on services and products
● Planning and conducting user research, developing recruitment briefs, conducting analysis and presenting research findings
● Appropriate story telling of research findings to different audiences
● Collaborating with the product team to turn research findings into prototypes and features that meet the user need
● Presenting research findings, user insight and recommendations to the product team and wider stakeholders
● Promoting user centered design principles and best practice within government
● Applying relevant knowledge in the user-centered design process to product and service design
● Undertaking qualitative and quantitative research projects, such as ethnography and usability studies
Requirements
Essential skills
● Knowledge, experience and passion for user centered design practices
● Experience undertaking user research and using a range of research methods, such as usability testing, interviewing, and surveys, as well as being able to choose an appropriate method for a project
● Experience working in agile multidisciplinary teams, including designers and developers, to build digital products and services
● Confidence developing user needs, personas/mindsets, user journey maps, and other research artefacts
● Experience applying and understanding of ethical research practices and processes, such as consent
● Experience gathering evidence to support decision making, and gathering research questions and assumptions from a project team
● Confidence championing user-centred design practices for digital products and services
● Experience managing stakeholders, building successful relationships, and collaborating with stakeholders and the project team to define research goals and involve them in research
We know not everyone will have all of the skills we are looking for. We are happy to support you to grow your skill set and experience through our training budget, working with our experienced teams and mentoring.
Desirable skills
Skills that would also be useful in this role include:
● Advocating for fully accessible and inclusive products and services, along with a working knowledge of applying accessibility and inclusivity to projects
● Taking a proactive approach to diversity, equity and inclusion internally and with clients
● Experience or a working knowledge of GDS service assessments
Benefits
Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.
By joining us you can expect
- Autonomy to develop and grow your skills and experience
- Be part of exciting project work that is making a difference in society
- Strong, inspiring and thought-provoking leadership
- A supportive and collaborative environment
Development – access to LinkedIn Learning, a management development programme, and training
Wellness – 24/7 confidential employee assistance programme
Flexible Working – including home working and part time
Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
Time Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation
Pension – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
Life Assurance – of 4 times base salary
Private Medical Insurance – which is non-contributory (spouse and dependants included)
Worldwide Travel Insurance – which is non-contributory (spouse and dependants included)
Enhanced Maternity and Paternity Pay
Travel – season ticket loan, cycle to work scheme
For a full list of benefits please visit our website ()
- £35k - £46k per annumEstimated...Senior User Researcher Location: Hybrid Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the...SuggestedPermanentFull-timePart-timeHybrid workingOn-siteWork from homeFlexible hours
$50 per hour
...from rough prompts, AI-generated drafts, or existing brand systems to convert them into structured, implementation-ready web designs. A user-centric, conversion-minded approach and the ability to work independently are essential. Technical Skills (Essential) Web & UI...SuggestedHourly payPart-timeFreelanceRemote- £46k - £60k per annumEstimatedWork with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure...SuggestedLong-term contractFull-timeHybrid workingOn-siteRemoteRelocationFlexible hours
- £47k - £63k per annumEstimated...Design team is an integral part of our business. As the architects of user and product experiences, they craft intuitive, elegant, and... ...decisions clearly. A commitment to staying user-focused, leveraging research and data to drive your designs. Proven ability to contribute...SuggestedLong-term contractHybrid workingOn-siteRemoteFlexible hours
£34.43k per annum
Shape the visual identity of a national organisation transforming education! About us The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education and is on a mission to improve the quality of teacher and leader...SuggestedPermanentFull-timePart-timeHybrid workingFlexible hours1 day/week$50 per hour
Mindrift is looking for a versatile, highly skilled Graphic Designer to join the Tendem project () and drive specialized data scraping workflows within our hybrid AI + human system. In this role, you'll collaborate with Tendem Agents that handle repetitive tasks, while you...Hourly payPart-timeFreelanceHybrid workingRemote- £27k - £35k per annumEstimated...will work with organisations to understand their goals, improve user journeys, content quality, and the service they need to provide.... ...other disciplines within agile delivery teams. In particular user researchers, service designers, and interaction designers, as well as...Full-timeHybrid workingRemoteFlexible hours
£40k - £50k per annum
...customer personas and the journeys they take, and staying close to how real visitors actually behave, through session recordings and other research, so the experience keeps getting better Supporting our CRO programme across the three international stores, from product and...Full-timeSummer workHybrid workingRemote- £30k - £41k per annumEstimated...information they need easily, when and where they need it, and in a way that makes sense to them. They work closely with user researchers, interaction designers and other members of a multidisciplinary team to understand what users’ need from a service. Once they...Full-timePart-timeOn-siteWork from homeFlexible hours
£30k - £40k per annum
...ecommerce best practice ~ Experience designing websites and digital user experiences ~ Ability to manage multiple projects and deadlines... ...opportunities to learn, grow, and develop your knowledge of UX research, CRO, and behavioural analytics Summary This is a great...Full-timeHybrid workingFlexible hours- £22k - £29k per annumEstimated...passion for making things easier for people to understand and helping users complete their goal. You will have experience of working in a... ...user needs: work closely and collaboratively with user researchers to gain insights and make decisions based on findings. ~ Accessibility...PermanentFull-timePart-timeOn-siteFlexible hours
$50 per hour
Please submit your resume in English and indicate your level of English. Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**) and drive specialized storytelling workflows within our hybrid AI + human system. In this role, you'll...Hourly payPart-timeFreelanceHybrid workingRemote
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to User Researcher. Be the first to apply!
