Retail & CPG Transformation Lead (AI Operations Platform)

About Our Client

Our Client is building an AI operations platform that enables enterprise organizations to automate complex end-to-end business processes through AI agents.

Rather than simply assisting users, the platform executes real operational work across systems, workflows, and business functions. Starting with retail and consumer packaged goods (CPG) organizations, the company is helping enterprise teams eliminate manual processes, improve operational efficiency, and unlock measurable business outcomes.

With strong traction and a rapidly growing customer base, Our Client is building a category-defining platform at the intersection of AI, automation, and enterprise operations.

• Location: United Kingdom (Remote)
• Employment Type: Full-Time
• Compensation: €110,000 – €220,000 + Meaningful Equity
• Seniority: Mid-Senior Level

Key Responsibilities

• Lead enterprise transformation initiatives for retail and CPG customers
• Build executive-level business cases tied to measurable financial outcomes
• Partner directly with COOs, CFOs, business unit leaders, and executive stakeholders
• Define transformation roadmaps and prioritize high-impact operational opportunities
• Drive adoption and organizational change across customer teams
• Establish success metrics, baseline measurements, and ROI frameworks
• Present transformation progress and business results to executive leadership and boards
• Identify expansion opportunities and support enterprise-wide rollouts
• Collaborate closely with product, engineering, and leadership teams
• Act as the strategic bridge between technology capabilities and business value

Requirements

• Experience within retail, FMCG, or consumer packaged goods organizations
• Background in a top-tier consulting firm (MBB, Big 4, or equivalent)
• Experience leading business transformation initiatives
• Proven ability to engage and influence C-level stakeholders
• Strong commercial and financial acumen
• Experience developing business cases and outcome measurement frameworks
• Track record of driving operational change and organizational adoption
• Ability to work independently in a high-growth environment
• Willingness to travel as required for customer engagements

Preferred Qualifications

• Experience leading multi-country or multi-business-unit transformation programs
• Exposure to automation, workflow platforms, AI, or digital transformation initiatives
• Experience with retail operations, category management, supply chain, or finance operations
• Additional European language skills (French, Czech, Nordic languages)
• Experience scaling pilots into enterprise-wide programs

What We Offer

• Competitive compensation package (€110,000 – €220,000)
• Meaningful equity participation
• Unlimited AI tooling budget
• High level of ownership and autonomy
• Opportunity to help define a new category in enterprise AI
• Direct collaboration with founders and executive leadership
• Exposure to some of the most innovative retail and CPG organizations
• Flexible remote working environment
• Significant long-term growth opportunities

If you're passionate about retail, AI, enterprise transformation, and driving real business outcomes, we'd love to hear from you...