Developer Experience Engineer

About Netcraft

Netcraft is the global leader in cybercrime detection and disruption. We’re a trusted partner for three of the four largest companies in the world and many large governments. We've blocked over 225 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks.

Our purpose and passion are focused on just one thing: protecting the world from cybercrime.

That passion shapes how we work, too. We’re proud of our talented team and the value each person brings, and we’ve built a workplace where people feel supported and inspired. From strong benefits and wellness programs to meaningful collaboration and team connection. 

The role

We are looking for an experienced   Developer Experience Engineer (DevEx / DX)  to   join   our   Platform team   with   a remit of accelerating developers and removing engineering friction across the organisation.

This role can be based in any of our UK   offices: London, Manchester or Bath.

As the first   DevEx   engineer, you will shape how developer experience is measured and improved across the organisation.This is a founding individual contributor role, suited to someone excited by building a DevEx function from the ground up and delivering meaningful change in a hands-on way.
Success will be measured by improvements in developer productivity metrics, reduced onboarding time  (as engineers join or move between teams), faster feedback loops in CI/CD, and high satisfaction from engineering teams.

Reporting to the Director of Engineering for Platform, and partnering with engineering leadership, you will assume a range of key responsibilities to define and deliver Netcraft’s DevEx roadmaps, identifying areas of friction, prioritising the right initiatives, implementing improvements directly where needed, and enabling teams to own and execute improvements with appropriate guidance and support. 

Your responsibilities will include: 

• Lead the evaluation and integration of developer   tools,   especially AI-assisted development tooling. Support team adoption by sharing knowledge, running demos,   tracking   utilisation   and   demonstrating   value. Experiment with   emerging developer   tooling and evaluate their real-world impact on engineering productivity. 
• Develop and   maintain  "golden path" templates and scaffolding   to   accelerate project bootstrapping and   promote consistent engineering practices.  
• Improve and standardise the local development experience across all engineering teams (environment setup, local services, test data, etc.) to reduce onboarding and iteration time. 
• Work with the rest of the Platform Engineering department to securely abstract Infrastructure and Cloud tasks away from software engineers. 
• Support teams by assessing and recommending improvements to CI/CD pipelines and SDLC processes.   Reduce build and test feedback loops by improving CI pipeline performance and reliability. 
• Define and track developer productivity metrics (e.g. build times, CI performance,   deployment frequency) to   identify   systemic friction and measure improvement. 
• Help software teams to curate high-quality pipelines and tests, ensuring high release confidence. 
• Build and   maintain   internal developer   tools  (CLIs, automations, shared libraries,   etc.) that   simplify   common engineering workflows. 
• Conduct regular user research and feedback sessions with engineering teams to   identify   friction points and propose improvements. 
• Improve the structure and discoverability of engineering documentation, reducing time-to-first-MR   and improving engineering onboarding. 

Our tech stack includes: 

• Dev tools:   Cursor, Claude, Codex,   JetBrains (IntelliJ/GoLand)
• CI/CD:   GitLab   Premium  (self-hosted)
• Backend: Typescript, tRPC, Go, OpenAPI, RabbitMQ, MariaDB
• Infrastructure: Terraform/OpenTofu, Kubernetes, Docker, AWS, Puppet, Rocky Linux
• DORA metrics: Sleuth 

To be successful, you’ll need: 

• 4+ years of experience in Software Engineering,   DevEx,   and/or Platform Engineering roles. 
• Strong   proficiency   in at least one modern systems or scripting language (Ideally   Go). 
• Demonstrated experience integrating generative AI-powered tooling into software workflows. 
• Understanding of the limitations, failure modes, and security risks associated with LLMs (hallucinations,   prompt injection,   context window limits, etc.) 
• Deep understanding of the modern SDLC, including Git flow, CI/CD (especially GitLab CI), and containerisation technologies (Docker, Kubernetes). 
• Exceptional empathy for the developer experience; a product mindset where the "customer" is the internal software engineer.An understanding of the developer mindset, to ensure keen adoption of new tools and practices. 
• Strong written communication skills, with the ability to write documentation that is easily   parsable   by both humans and LLMs. 
• Ability to navigate ambiguity and define standards in a rapidly evolving technology landscape. 
• An awareness of cost implications in a cloud environment, and   methods   of   optimising   services   for   maximum   ROI. 

Bonus points if you have:

• Agentic workflows: Experience building or coordinating autonomous agents that can perform multi-step engineering tasks. 
• Dev portal   expertise: Experience with Backstage.io or other developer portals. 

The Reward Package:

• 33 days annual leave - includes public holidays which can be worked if you prefer
• Generous enhanced family leave and pay
• Enhanced Sick Pay from day 1, rising to 12 weeks full pay after 6 months
• Salary sacrifice pension with matched employer contributions up to 5% + NI savings
• Private health cover, including access to a private GP service
• Life Assurance at 4 x salary
• Equity tracking scheme (eligibility criteria apply) - allowing you share in Netcraft's long term success
• Hybrid and flexible working options
• Meals, snacks, and drinks provided in the office
• Comprehensive health, safety, and wellness service available 24/7 for you and your family
• Two paid Learning & Development days per year plus access to learning resources such as Udemy and Coursera to support your career
• Two Volunteering Days per year, to allow you to contribute to your wider community or charity
• Employee Referral Bonus scheme
• Spot reward bonus scheme to reward truly outstanding contributions 

At   Netcraft   we strongly believe in individual growth and development. Even if you   can't   tick every box above right now, please   don'tlet it put you off applying. 

Diversity, Equity & Inclusion 

This is deeply important to us. Through our ally network, we support under-represented groups and maintain a working environment free from bias, harassment, or discrimination. We encourage candidates from all backgrounds to apply. 

We’re also happy to make adjustments to the hiring process to ensure every candidate can participate fully. 

Please note: Netcraft does not accept unsolicited approaches from external recruiters.