Peer Support Worker

REF: NWM/750

Hours: Part Time 30 hours per week

Work Pattern : Wednesday, Thursday, Friday, Sunday (mixture of 9AM - 5PM / 10AM - 6PM shifts)

• REST Norwich operates 7 day per week, 365 days per year, there will be a requirement to work bank holidays and over the Christmas period

Salary: £25,134 per annum - (salary will be pro rata for part time hours)

Location: REST Norwich - NR2

Training : Mandatory training for this role takes place in Norwich

Join our dedicated team at REST Norwich, as a Peer Support Worker (PSW) and make a difference in the lives of others. Drawing on your personal experience of recovery and resilience, you will provide vital support and insight to individuals accessing our Hub. By modeling recovery and wellness, you will foster hope, helping others to see a positive future and a sense of purpose in their lives.

Click here to see a video about out REST Hubs

Core Responsibilities

Collaborate with Recovery Workers and facilitators to deliver group and one-on-one interventions focused on recovery and independent living.

Share your personal recovery journey in a professional and appropriate manner.

Empower individuals to take control of their own recovery through diverse interventions and opportunities.

Specific Duties

• Participate in and contribute to the Peer Support Training program.
• Attend ongoing supervision, support, and training sessions.
• Assist service users in engaging with REST and the broader community.
• Help service users identify personal goals and work collaboratively with the Hub team to achieve them.
• Aid service users in navigating obstacles to reach their goals.
• Encourage service users to contribute to the development and engagement of the service within the local community.
• Work with the team to mitigate risks of relapse, self-harm, or emergency service use.
• Actively promote recovery concepts, psychologically informed practice, and the Peer Support ethos within the service.
• Maintain accurate records for governance, sustainability, and accountability of the Peer Support network.
• Collaborate with other voluntary and statutory organizations to address the needs of service users.
• Provide one-on-one peer support both in the Hub and the community, helping service users maximize their recovery journey and create personalized recovery plans.
• Support individuals in overcoming barriers to accessing mental health and community services, while prioritizing their choices and recovery.

Why Join Us?

At REST Norwich, we believe in the power of lived experience and community support. You will be part of a compassionate team dedicated to making a positive impact on the lives of others.

We Are Looking For Candidates Who Have

• Experience of working with a diverse group of people.
• A passion for supporting others who may present in a variety of ways.
• Experience of working within a recovery focused organisation.
• Experience of creating positive working relationships with people in a professional setting.
• Experience of liaising with a variety of support services including police and ambulance teams.
• Essential - Lived experience with your own mental health recovery journey.

JD PSW REST Hubs.pdf

If you are unable to download the JD, please email ***email_hidden*** to request a copy of the JD.

Closing Date: Sunday 18th October

This vacancy may close without prior notice once a sufficient number of applications have been received. Therefore, if you are interested, please submit your application as early as possible. Interview dates to be confirmed

Warner Interview

If you are shortlisted and invited for interview, the interviews will consist of a two-stage process. 1st stage interview will be a warner interview, if you are successful a 2nd stage interview will take place. Dates for interviews will be communicated if your application is shortlisted.

How To Apply

• Candidates are required to complete an application form, the link to the application form can be found here Norfolk and Waveney Mind - Application Form.docx once you have downloaded and completed the application form you will be required to upload your application form via the “Apply for this job”.

If you experience problems downloading the application form, please email [email protected]

If you need to contact us please contact the HR Department on View phone number on uk.workus.org.

Recruitment Guidance for Candidates 2026.pdf

Norfolk and Waveney Minds Equity Statement

We welcome applications from people from all ethnicities, genders, sexual orientations, socio-economic classes, religions and disabilities. We also value and actively encourage applications from those with lived experience of mental health, recognising that your personal journey can bring unique insight and empathy that helps others feel heard, supported, and valued. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported .

Safeguarding Statement

Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.