An IT support company is looking for a IT Support & Customer Service Apprentice to join their team. This is a great opportunity for someone starting their career in IT who enjoys helping people and solving problems. You'll receive hands-on training, structured learning, and guidance from experienced professionals.
As an apprentice, you'll learn how to provide technical support to customers, assist with troubleshooting, and help maintain IT systems. This role is perfect for someone who is enthusiastic about technology and enjoys working with people.
Key responsibilities
* Learn how to respond to customer queries via phone, email, or chat.
* Assist in diagnosing and resolving basic IT issues (hardware, software, connectivity).
* Help set up and configure devices for customers.
* Support the team in logging and tracking support requests.
* Learn to provide clear and friendly advice to customers.
* Assist with routine system checks and updates.
* Work with the IT team to escalate more complex issues.
* Stay informed about common IT problems and solutions. Requirements * Interest in technology and helping people.
* Good communication skills and a friendly approach.
* Willingness to learn and develop new skills. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
* Assist in diagnosing and resolving basic IT issues (hardware, software, connectivity).
* Help set up and configure devices for customers.
* Support the team in logging and tracking support requests.
* Learn to provide clear and friendly advice to customers.
* Assist with routine system checks and updates.
* Work with the IT team to escalate more complex issues.
* Stay informed about common IT problems and solutions. Requirements * Interest in technology and helping people.
* Good communication skills and a friendly approach.
* Willingness to learn and develop new skills. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Vacancy posted 25 days ago
Similar jobs that could be interesting for youBased on the IT Support & Customer Service Apprentice in Derby, Derbyshire vacancy
£16.5k per annum
Company: P DUCKER SYSTEMS LTD Job Type: Apprenticeship, Full Time Salary: £16500/annum + overtime + benefitsApprenticeshipFull-time- £37k - £48k per annumEstimatedProgramme name Motor Vehicle Service and Maintenance Technician... ...to join our team working as apprentices in our retail network and drive... ..., to delivering excellent customer service, our Service Technicians... ..., dedicated mentor will support your continued learning as you...ApprenticeshipLong-term contractFull-timeHybrid workingOn-siteRemote
£19k per annum
...Summary The brighter beginnings apprentice scheme is to work in one of... ...Take ownership of complex customer enquiries received in writing... ...the highest level of customer service is always offered to internal... ...with ISO standards. Support any commercial agreements which...ApprenticeshipMonday to Friday£8.5 per hour
...joining the Retail Team as an Apprentice Travel Advisor in our Derby... ...the world of travel and fully support you in working towards the... ...additional products. You’ll put all customers at the heart of our business... ...provide exceptional customer service and flexibility for our...ApprenticeshipHourly payPart-timeShift workAfternoon shift- ...form study spaces and quiet learning areas Subject-specific classrooms designed for discussion-based teaching Strong IT infrastructure to support independent research Structured pastoral and academic mentoring systems The Social Sciences Department Psychology...Apprenticeship
£32k per annum
...Estimator and Customer Service Support Hours: Monday-Thursday - 8.30am - 5.30pm & Friday - 8.30am-3.00pm. Can be flexible with start and finish times. Salary: £32,000 P/A with regular pay reviews Full Time Permanent. Overall, Purpose: Auxo Engineering are currently...ApprenticeshipPermanentFull-timeMonday to ThursdayFlexible hours£25.56k per annum
...you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast... ...the Role: To be a successful Sales Manager you will: Support the Store management team across all product areas, back of house...ApprenticeshipLong-term contractFull-timeSkilled worker visaMonday to ThursdayFlexible hoursShift workWeekend work£26.3k per annum
An IT Support company has need for an Help Desk Technician. The role focuses on diagnosing and resolving common technical problems, delivering excellent customer service, and escalating more complex issues when required. This position is ideal for individuals looking to build...Full-timeRemote£45k per annum
...allowance for on call ~ Full Remote Technical Support ~ Company Car with private use option... ...tool. Key Purpose of the Job Servicing and maintenance of intruder, CCTV and... ...finding targets. Demonstrate systems for customers and explain details such as the causes and...PermanentFull-timeImmediate startRemoteRotating shifts£33k - £36k per annum
...pm Onsite - Derby office with UK wide remote support We're looking for a proactive, organised, and service-focused IT Coordinator to join our Governance team.... ...working relationships and providing excellent customer service. Has experience maintaining documentation...PermanentFull-timeOn-siteRemoteMonday to Friday£16.22k per annum
...Technology are seeking a motivated and enthusiastic apprentice to join our team. This is an excellent... ...training programme you will progress into a Field Service Engineer position, providing on-site support to customers. On a typical day, you will: Assist with the...ApprenticeshipMonday to Thursday1 day/week- ...come available for a Desktop Support Analyst to join the growing team... ...and providing assistance with IT related issues. Additionally,... ...ensure consistent and controlled service delivery. · Ensure third-... ...technologies · Strong customer service and user-facing communication...Hybrid workingOn-siteRemote
- £26k - £34k per annumEstimated...to include Front of House, General Catering Assistant and Food Service Assistants. Roles can be offered as zero hour contracts or 30 hours... ...Job Responsibilities ~ Service of food and/or beverages to customers to the standards set by Aramark. ~ Cleaning duties associated...ApprenticeshipZero hours contractShift workWeekend work
- £32k - £41k per annumEstimated...small teams of staff to carry out engineering projects to plan within the STW Framework and engineering team of Hargreaves Industrial Services. Ensuring that the work is delivered to a high quality, safely withing the constraints of the programme and cost plan. The role...ApprenticeshipPermanentMonday to FridayFlexible hours
- ...IT Technician – Outstanding Secondary School – Derby Start Date: As soon as possible Contract: Full-time, Permanent Salary... ...exciting opportunity for someone passionate about technology and supporting teaching and learning. The successful candidate will maintain...PermanentFull-timeImmediate start
£36.6k per annum
...best possible experience for our customers. So, if you want to work with... ...life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER ,... ...of high standards of customer service and operational effectiveness,... ...of suitable applications, so it is best to apply as soon as possible...PermanentFull-timeImmediate startRemoteMonday to FridayRotating shifts- ...Service Colleague (Food Services) At Asda, we want you to . As a Service Colleague in... ...services team, you’ll be at the heart of the customer experience—serving delicious food,... ...Team player: You work well with others and support your colleagues. Reliable: You show up...PermanentPart-timeFlexible hoursShift workAfternoon shift
- £31k - £40k per annumEstimated...personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working . Reporting directly to the Technical Support Manager, your main role will be to Repair, support & maintain...PermanentFull-timeFlexible hoursNight shiftRotating shifts
£25k - £31.58k per annum
...Customer Experience Advisor | S1 | Retail Banking | Derby Country: United Kingdom IT STARTS... ...in doubt is that you’ll have plenty of support. Life in a branch can be busy, varied and... ...day-to-day transactions, queries and servicing Answering customer calls into our contact...Part-timeFlexible hoursShift workRotating shifts£29.43k per annum
...the Role The purpose of the environmental services team leader role is to ensure excellent... ...of cleaning, waste, car park cleaning and customer service are provided to customers at all... ...collaboration in all you deliver. You support Derbion’s corporate responsibility objectives...Full-timeFlexible hoursShift workRotating shifts- £46k - £59k per annumEstimated...Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and... ...of industry experience. We support clients in the Water, Power &... ...life Whether you’re a trainee, apprentice or graduate, or progressing...ApprenticeshipFull-timeTraineeshipImmediate start
£12.71 per hour
...learning journey can continue. Job Responsibilities Service of food and/or beverages to customers to the standards set by Aramark. Cleaning duties... ...individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey...ApprenticeshipPermanentFull-timeZero hours contractShift workWeekend work- ...Apprenticeships are the perfect route. You’ll join National Grid as a paid apprentice, combining classroom learning with real-world experience, all... ...Eakring training centre. ~ Mentoring and regular reviews to support your growth. Locations Nationwide, including Bury St...Apprenticeship
- £23k - £30k per annumEstimated...managing and growing a portfolio of valued customers. You’ll build strong relationships,... ...your territory. If you're passionate about service and results, this is your opportunity to... ...Employee Assistance Programme – Confidential support for you and your family, whenever you...40 hours/weekMonday to FridayFlexible hours
- £43k - £55k per annumEstimated...Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and... ...of industry experience. We support clients in the water, power & energy... ...Whether you’re a trainee, apprentice or graduate, or progressing through...ApprenticeshipFull-timeTraineeshipHybrid workingImmediate start
- £29k - £37k per annumEstimated...Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and... ...5G networks, small cells, supporting Smart Cities & Connected infrastructure... ...simultaneously. Excellent IT skills, including Microsoft Office...ApprenticeshipFull-timeTraineeshipOn-siteImmediate start
£27.5k - £31.5k per annum
...professional looking to develop their management career within a supportive environment that offers genuine progression, ongoing... ...Manager in the daily running of the club. Deliver exceptional customer service and member experiences. Build strong relationships with members...Long-term contractFull-time- ...one of our Siemens Mobility Apprentice opportunities! Think further... .... From Day 1, you will be supported and mentored to gain the most... ...Siemens Mobility, we enable our customers worldwide to realize... ...stock, rail infrastructure, rail services, and software to provide sustainable...ApprenticeshipSummer work
£25.36k per annum
...What you’ll be doing Work on real projects in engineering, IT, or business while studying part-time for your degree. Gain industry... ...roles. Example roles Cyber and Telecoms Degree Apprentice Substation Engineer Transmission Network Control Engineer...ApprenticeshipLong-term contractPart-time- ...Earn at Home by Taking Polls - Data Entry Clerk - Customer Service Rep - Work at Home & Part Time We are looking for people nationwide to participate in polls - Apply ASAP! We offer you the opportunity to earn extra income from home (teleworking) and also to decide your...Extra incomePart-timeImmediate startWork from home
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support & Customer Service Apprentice. Be the first to apply!
Related searches
- technical customer service advisor Derby, Derbyshire
- IT support Derby, Derbyshire
- IT system support Derby, Derbyshire
- IT technical support Derby, Derbyshire
- it technical support remote Derby, Derbyshire
- technical support team lead Derby, Derbyshire
- technical product support Derby, Derbyshire
- it support work from home Derby, Derbyshire
- it support weekend Derby, Derbyshire
- line support Derby, Derbyshire