Office Support Apprentice, John Owen Aggregates, Dinnington, S25 3QZ

John Owen (Aggregates) Ltd is a family-run supplier of construction and landscaping materials based in Dinnington.

We are seeking an apprentice to support in our office.

Main Duties and Responsibilities

• Reviewing driver tickets daily to ensure they were uploaded to AggSmart, accurately recorded, and correctly signed.

• Scanning and distributed driver tickets to the Accounts department each morning.

• Monitoring driver clock-in and clock-out records using UAttend, ensuring timesheets were complete and accurate on a weekly basis.

• Managing driver holiday, leave, and day-off requests using UAttend and Microsoft Excel software.

• Answering incoming telephone calls, responding to customer and driver queries in a professional and efficient manner.

• Preparing customer quotations, calculated pricing, and processed customer orders.

• Liasing with the transport planner to schedule and coordinate daily jobs effectively.

• Maintaining and organising filing systems for quotations, orders, and related documentation.

• Communicating regularly with drivers to provide updates, resolve issues, and support daily operations.

• Proving general administrative support to ensure the smooth running of transport and customer service operations.

40 hours per week 8-5 with an hour for lunch.

We are looking for a friendly, enthusiastic, driven and intelligent person with a hunger for career progression. After completion of the apprenticeship we could look at permanent role with a progression into sales.

Apprentice to complete Level 2 Customer Service apprenticeship.