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Our client, a leading business in their sector is seeking a Client Coordinator join them on a full-time, permanent basis. Due to an exciting period of growth our client is looking for an organized, diligent and customer-focused Client Coordinator to join their team, where you will be a focal point of communication between clients and third parties, ensuring relationships are maintained whilst being the first point of contact for any questions, queries or concerns. The ideal will have a minimum of 2 years’ experience in a Coordinator / Customer Service role where you are confident liaising with customers in a busy and varied environment. Key Responsibilities:
- Build a strong relationship with clients and third parties
- Maintain accurate schedules, ensuring all updates are immediately rectified at all times
- Ensure regular communication is maintained with clients
- Confident working in a fastpaced environment maintaining high levels of accuracy and compliance at all times
- Recognize, report and flag any issues or concerns immediately
- Manage internal CRM systems with accuracy and attention to detail at all times
- Work in an ever0changing environment, reacting to issues in a proactive nature
- Minimum of 2 years’ experience working in a customerfocused, Coordinator / Customer Service role
- Confident acting as the first point of contact both over the phone and via email, able to work both independently and as part of a wider team
- Excellent communicator, both written and verbal
- Strong organization and timemanagement ability
- Excellent decisionmaking skills
Vacancy posted 3 days ago
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