- Respond promptly to customer inquiries via phone, email, or chat.
- Resolve customer complaints and provide appropriate solutions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to address customer needs.
- Provide product and service information to customers.
- Process orders, forms, and applications as required.
- Follow company procedures and guidelines for customer service.
- Identify and escalate issues to the relevant teams when necessary.
Vacancy posted more than 2 months ago
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