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Customer Support Representative

£27k - £30k per annum
Full-time

  • Respond promptly to customer inquiries via phone, email, or chat.
  • Resolve customer complaints and provide appropriate solutions.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other departments to address customer needs.
  • Provide product and service information to customers.
  • Process orders, forms, and applications as required.
  • Follow company procedures and guidelines for customer service.
  • Identify and escalate issues to the relevant teams when necessary.
Vacancy posted a month ago
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