Data And Performance Analyst
Location: HMP Dovegate, Uttoxeter, ST14 8XRSalary: £26,294 per annum plus excellent benefitsSchedule: 40 hours per week
- Monday
- Friday
- Flexible hours
Data And Performance Analyst
Location: HMP Dovegate, Uttoxeter, ST14 8XR Salary: £26,294 per annum plus excellent benefits Schedule: 40 hours per week
- Monday
- Friday
- Flexible hours
Ready to impact a better future?
As a Data and Performance Analyst in our Education, Skills and Work team, you’ll use data to shape better outcomes, supporting rehabilitation and progression for individuals within a secure prison environment.
You’ll lead on the collection, analysis, and reporting of education and performance data, turning complex information into meaningful insights. Your work will help drive improvement, inform decision-making, and create a positive impact on communities by supporting programmes that build skills and reduce reoffending.
What you’ll do as a Data and Performance Analyst
You’ll be entrusted to:
Analyse learner data, including attendance, engagement, progression, and achievement across education programmes
Identify trends and patterns across different learner groups to highlight opportunities for improvement
Produce detailed reports and dashboards for senior leaders and stakeholders to support strategic decisions
Ensure data accuracy, integrity, and compliance with governance, security, and regulatory requirements
Track performance against key targets, including achievement rates and learner progression outcomes
Support continuous improvement by providing actionable insights and recommending interventions
Does this sound like you?
You’ll be a great fit for this role if you have:
Proven experience in data analysis, performance monitoring, or a similar analytical role
Advanced skills in Excel and experience with data systems, reporting tools, or data visualisation
The ability to interpret complex datasets and present insights in a clear and meaningful way
Strong attention to detail and a focus on accuracy and confidentiality
Excellent organisational skills and the ability to manage multiple priorities effectively
A proactive, problem-solving approach and the ability to work collaboratively with stakeholders
Vetting and checks:
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
Holidays: 23 days plus bank holidays
Pension: Up to 6% contributory pension scheme
Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
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