Head of Customer Care - Lead Customer Experience
£13.4 - £15.7 per hourEstimated
Full-time
Join Persimmon plc. as the Head of Customer Care and play a pivotal role in leading the customer service function. You will guide a team to deliver outstanding service and ensure that customer experience is central to all decisions made. Your strategic influence will help raise standards, drive improvements, and maintain brand reputation.
The ideal candidate has a proven track record in customer care leadership, excellent communication skills, and a commitment to delivering exceptional customer service within a dynamic environment. The ideal candidate has a proven track record in customer care leadership, excellent communication skills, and a commitment to delivering exceptional customer service within a dynamic environment.#J-18808-Ljbffr
Vacancy posted 16 hours ago
Similar jobs that could be interesting for youBased on the Head of Customer Care - Lead Customer Experience in Glasgow vacancy
- £32k - £41k per annumEstimated...Job Introduction Our Customer Service Coordinators are telephone-based... ..., delivering a great customer experience Responsible for quality... ...~ Share save scheme ~ Eye care vouchers ~ Recommend a friend... ...Bit About Us MEP Hire is a leading provider of mechanical and electrical...SuggestedLong-term contractFull-time
£30.4k - £38k per annum
...Serving our customers, communities, and planet a little better every... ...400 - £38,000 (depending upon experience and skills) + annual bonus & benefits... ...to bereavement, our Customer Care Team provides specialist... ...Customer Service Team Leader, you'll lead a team of approximately 12-14...SuggestedPermanentPart-timeHybrid workingOn-siteWork from homeProbationary periodFlexible hours£55.39k - £64.3k per annum
...Crookston Early Years Centre Position: Head of Nursery (52 weeks) Location: Glenside... ...delivery of the service. Specifically, you will lead the setting and showcasing of best... ...qualities at senior level. • Knowledge, experience and understanding of children’s curriculum...SuggestedPermanentFull-timeFlexible hoursRotating shifts£45.5k - £52.94k per annum
...Glasgow’s Early Years Team Depute Head of Nursery Annual Salary: £45,495.33- £52,9... ...diverse Early Years service that protects and cares for children. • Support the wellbeing of... ...funds. What We Seek: • Substantive experience in a management position within an Early...SuggestedPermanentFull-timeFlexible hoursRotating shifts- £29k - £39k per annumEstimated...We require a Housekeeping Supervisor at our care home. The main responsibility of this role is to lead a team of housekeeping staff and ensure that the home is maintained to the highest standard of cleanliness at all times. Duties and Responsibilities To organise and supervise...SuggestedFull-time
- ...A leading renewable energy company in the UK is seeking a Head of Converter Control to lead the Control Department strategically. The ideal candidate will have proven leadership experience in control systems and a strong technical background. You will build a high-performing...Full-timeTemporary
- £81k - £110k per annumEstimated...you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Purpose The Head of Commercial Relationship... ...Commercial relationship with a specific Customer for City. This would involve... ...to degree level or equivalent experience CIPS qualification or...PermanentFull-timeOn-site
- £29k - £40k per annumEstimated...Greggs plc in Glasgow is seeking a Supervisor to support the shop when the Manager isn't around, leading the team and ensuring a brilliant customer experience across in-store, delivery, Click + Collect and drive-thru channels. You will prepare products, keep displays stocked...PermanentFull-time
- Join DIMA Group as a SIA-licensed Door Supervisor and play a key role in maintaining a safe, secure and professional environment for clients, staff and visitors. You will be responsible for supporting the smooth running of operations, maintaining security standards and responding...Flexible hours
- £23k - £30k per annumEstimated...retail? Get a buzz off delivering great customer service? Ready to lead a team that puts customers first... ...driving force behind a brilliant shopping experience! This is a hands-on leadership role... ..., and feedback with confidence and care Driving service standards, KPIs,...PermanentFull-timeWeekend workAfternoon shift
£14.48 per hour
...Customer Team Leader Location: 63 Cumbernauld Road Stepps, Glasgow, G33 6HZ Pay: £1... ...store. As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store,... ..., merchandising, or team management (experience not essential) Why Co-op? At Co-op, we...Hourly payPermanentPart-timeOn-siteFlexible hoursShift workWeekend workDay shiftAfternoon shift£26.35k - £30.35k per annum
Company: ADECCO Job Type: Permanent, Full Time Salary: £26350 - £30350/annum benefitsPermanentFull-time- £30k - £40k per annumEstimated...restaurant partners and 25+ years of experience, OpenTable, part of Booking... ...is all about taking care of others, and it defines our... ...demonstrating how our industry-leading front-of-house management and... ...approach prospective restaurant customers within your assigned territory...Long-term contractFull-timeRemote
£29k - £35k per annum
...At itison, we believe life is about the experience. We match our 1.7 million members with the... ...a team full of smart, driven people who care about doing great work. We’re looking... ...make sure ticket redemption is seamless for customers and operators. You’ll be commercially...Long-term contractFull-timeOn-site- £33k - £45k per annumEstimated...Monsoon Accessorize in Glasgow Central Station is seeking an experienced Store Manager to lead a busy fashion retail environment, inspire the team and deliver an exceptional customer experience that reflects our values. You will drive store performance, manage KPIs and budgets,...PermanentFull-time
£37.5k - £45k per annum
...£37,500-£45,000 (depending on experience) + 10% bonus + Benefits... ...Department and anticipate and identify customer needs. You'll be responsible... ...drive the standard in customer care? Do you have 5 years... ...position will offer: ~ Industry-leading package ~33 days annual leave...Long-term contractPermanentFull-timeMonday to Friday- £59k - £76k per annumEstimated..., you'll be the trusted advisor for your customers, helping them maximise the value of their... ...managed services and technology solutions.Lead engaging service reviews, providing... ...teams to deliver an exceptional customer experience.Use service data and customer insights...Long-term contractPermanentFull-timeHybrid working
- £60k - £78k per annumEstimated...optimization of the Splunk platform for our most critical customers to help them achieve their strategic business objectives. You... ..., and technical escalations to streamline the customer experience.Monitor and lead interactions with technical support teams to resolve high-priority...PermanentFull-timeHybrid working
£30k per annum
...will not be the same, duties include: Lead the branch to exceed sales targets whilst... ...Essential Requirements: Must have management experience within the travel industry either from a... ...and exceeding targets, excellent customer service and the ability to demonstrate a...- £50k - £68k per annumEstimated...and Thermal Management) sold to Enterprise customers. The primary revenue streams hinge on... ...and facilitating a best-in-class customer experience. Consistently promote Vertiv's product... ...and services. Commercially develop and lead new opportunities within the account, actively...Long-term contractPermanentFull-timeTemporaryNight shift
£10 per hour
Company: STAFFLINE Job Type: Permanent Salary: £10 / hourlyHourly payPermanent- £48k - £65k per annumEstimated...in Glasgow is seeking an ambitious Business Services Manager to lead a diverse portfolio and deliver exceptional service. You will manage... ...ICAS/ACA/ACCA qualification, a Full UK Driving Licence, and experience in an accounting practice. This is a hybrid role with opportunities...PermanentFull-timeHybrid working
- £66k - £87k per annumEstimated...independent nuclear engineering firms worldwide. With over 60 years of experience in highly regulated sectors, the group supports public and... ...candidate will operate as a framework and client-facing lead, responsible for: Building and maintaining strong, trusted client...Long-term contractFull-timeHybrid workingOn-site
- £35k - £46k per annumEstimated...world's marketing leaders through journalism, experiences, insights and community. Events sit at the... ...environment. Key responsibilities Lead the recruitment and coordination of judges... ...Fridays ~ Dog friendly offices ~ Eye care vouchers and contribution towards glasses...Fixed-term contractHybrid workingRemote
- ...part in this mission. Reporting to the Head of Stakeholder Engagement (Scotland), this... ...conflicting outreach. What You Will Need Experience in stakeholder engagement, community... ...– now or in the future. Why SGN? SGN leads pioneering research and development for a...Full-timeHybrid workingOn-site
£12 - £13 per hour
...value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are... ...tea family and deliver excellent customer experiences to ensure high level of customer... ...customer service are met company standard Lead team members to maintain the cleanliness...Part-timeFlexible hoursShift workAfternoon shift£28k per annum
.... Our showrooms are designed to inspire, offering our customers a welcoming space to explore, experience, and choose the perfect pieces for their homes. We... ...seeking an experienced and dynamic Supervisor to help lead in our Glasgow showroom. As the supervisor, you will...40 hours/weekFull-timeFixed-term contractFlexible hoursWeekend workDay shiftAfternoon shift- ...specifications, First class communication skills confidence to challenge poor workmanship or unsafe practices where needed. Previous experience supervising site teams Good knowledge of sprinkler installation standards Strong understanding of site health and safety...
- ...manager to maximise store performance whilst delivering exceptional customer experiences, boost sales and provide guidance to all team members in a... ...focuses on the Store Manager's absences or when required + Lead by example and provide a genuine and unique experience with...PermanentPart-time
- £29k - £37k per annumEstimated...JACK & JONES Supervisor in Glasgow Fort and take responsibility within our Store Management team to drive the best in store experience for our customers and our colleagues. THE ROLE Our universe is a drama free zone, it is shopping made easy. It’s good jeans with good...Full-time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Customer Care - Lead Customer Experience. Be the first to apply!
Related searches
- customer service team leader Glasgow
- customer success lead Glasgow
- customer service coordinator Glasgow
- customer service supervisor Glasgow
- business development & customer service Glasgow
- part time customer service work from home Glasgow
- head of customer operations Glasgow
- security officer customer service Glasgow
- customer service Glasgow
- customer service coach Glasgow
