Senior Medical Secretary

Job Overview

We are currently looking for an experienced and proactive medical secretary to join the Maxillo Facial Department within the surgical division.

Main duties of the job

The role requires a medical secretary with experience of working on their own initiative at a senior level and is able to offer a comprehensive secretarial and administrative support to the Consultants and their associated teams. As a senior medical secretary, you will be the first point of contact for patients, doctors and staff throughout the Health Board.

This challenging position requires someone who is a team player, flexible, organised and is able to work well under pressure. The successful candidate will need to be an experienced typist, qualified to RSA Typing Level III (or equivalent). This position also requires excellent communication skills, the ability to meet the demands of working in a busy environment and is able to represent the department with due professionalism.

This post will be worked over 3 days, Monday – Friday to ensure continuity for the service. Days to be confirmed.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

• NVQ Business Administration L3 or equivalent experience or City & Guilds (AMSPAR) Level 3 Diploma in Medical administration or equivalent medical secretary experience
• RSA /OCR Level 3 or equivalent experience or qualification in typing
• ECDL or equivalent experience

Desirable criteria

• Management qualification or working towards
• NVQ 3 Customer Service

Experience

Essential criteria

• Experience of coordinating administration activities
• Experience of working as a medical secretary
• Experience of organising workload and people

Desirable criteria

• Previous NHS Experience

Skills

Essential criteria

• Excellent communication skills
• Advanced typing skills
• Will work unsupervised
• Excellent customer service skills
• Excellent organisational skills
• Will prioritise own workload
• Minute taking experience

Knowledge

Essential Criteria

• Knowledge and ability to use Microsoft Office applications
• Evidence of Continual Personal Development

Desirable criteria

• Knowledge of Referral To Treatment process (RTT)