Flannels is the ultimate luxury fashion destination for men and women, showcasing a curated selection of over 200 global designer and contemporary brands. Known for timeless style and attention to detail, we deliver an elegant, modern luxury experience—both in-store and online.
As a Sales Assistant , you’ll deliver a premium shopping experience, connecting with customers, offering expert product guidance, and helping maintain our luxury standards on the shop floor. You’ll play a vital part in creating a warm, stylish, and customer-focused environment from the moment we open.
What You’ll Get
- Competitive Pay
- Staff Discount across all Frasers Group brands
- Progression Opportunities across our fast-growing retail network
- Premium Working Environment in a new, luxury retail space
- Training and Development to help you succeed
Job Description
- Greet all customers with warmth, confidence, and professionalism.
- Ask open-ended questions to understand customer needs.
- Recommend and locate suitable products, staying up to date on current collections and trends.
- Share information about in-store promotions and loyalty benefits.
- Handle cash and card transactions accurately.
- Maintain a high standard of store presentation and cleanliness.
- Support replenishment and ensure the shop floor is ready for trading each day.
- Deliver consistent, high-level customer service in line with the Flannels brand.
- Actively offer add-ons and alternative product suggestions where appropriate.
- Ensure full compliance with all Flannels policies and procedures.
Qualifications
- Confident, enthusiastic, and motivated to deliver results.
- Excellent communication and interpersonal skills.
- Customer-focused, with a passion for delivering exceptional service.
- Team player who thrives in a fast-paced retail environment.
- Reliable, flexible, and willing to adapt to changing business needs.
- Fashion-aware with a strong interest in designer and contemporary brands.
Additional Information
At Flannels, we live by our core values:
- Think Without Limits – Move fast, take bold action, and bring the team along with you.
- Own It and Back Yourself – Take responsibility for your role, master the basics, and drive results.
- Be Relevant – Stay connected to our people, our partners, and the planet.
This is a zero-hour contract . Working hours will vary and are not guaranteed each week.
Due to high interest in this role , we may close the vacancy early. We encourage you to apply as soon as possible to avoid disappointment.
Vacancy posted 5 days ago
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