Travel Advisor

About the opportunityAs a Travel Advisor, you will handle inbound enquiries via phone and email, designing high-quality, tailor-made holidays with a strong focus on customer experience and sales performance. This is not just about quoting holidays; it’s about crafting journeys and confidently guiding clients to the best possible decisions. Your day will includeHandle inbound customer enquiries via phone and emailCreate bespoke, high quality travel itineraries tailored to each clientConvert enquiries into bookings while achieving monthly sales targetsProactively follow up quotes to maximise conversionRecommend enhancements that improve the overall holiday experienceMaintain accurate and detailed booking recordsFollow company sales processes and quality standardsAttend ongoing training and coaching sessionsWhat we are looking forCandidates with the ability simplify complex itineraries into clear, confident recommendations. Confident communicators who can explain why certain choices improve the holiday. Experience designing well balanced travel experiences (timing, location, flow). Essential RequirementsPrevious UK travel sales experience telephone based, direct to customer (essential)Previous experience of using Airline Reservations Systems (Galileo, Sabre, Amadeus, Worldspan) Galileo preferredPrevious experience dealing with incoming leads via emailPrevious experience using the Dolphin systemPrevious homeworking experience (essential)Proven success working to sales targetsExperience creating tailor made itinerariesStrong knowledge of USA travel, cruising, and villasUnderstanding of scheduled airlinesStrong organisational, multitasking, and problem-solving abilitiesConfidence in leading customer conversations and decision-makingGood IT and keyboard skillsFlexibility to work shifts, including evenings and weekendsWhat we are offering£26,228 basic salary plus commission giving a £35,000 – £40,000 OTE. 37.5 hours per week, including a one-hour lunch break. Working hours are 7.5 hours a day between the hours of 9am & 7pm Monday-Friday, 9am to 5pm Saturdays and 10am to 4pm Sundays with a day off in lieu when working weekends. Fully remote, with all equipment provided. Excellent remote support and training. 28 days of paid holiday (including bank holidays), increasing to 33 days for long service. 5 paid “Me” days per year. An additional paid day off for your birthday. Financial, medical, and mental wellbeing programmes.